Store your belongings at Extra Space Storage on 2118 Heriot St in Charleston, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, personal access hour, security access to your floor only, drive up climate controlled units, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Marsha received overwhelming praise for her exceptional customer service, knowledge, and helpfulness, with many customers specifically recommending her.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Customer Service
Customers highlighted the friendly and accommodating nature of the staff, noting their willingness to assist and provide support during stressful situations.
Overall Experience
Many reviews reflect a high level of satisfaction with the overall experience at the storage facility, with customers expressing their intent to recommend the service to others.
DR
Daisy Rust
Nov 10, 2025
5.0
Helped us get a new key when we forgot ours at home! Super nice friendly and helpful
PP
Prince Pringle
Nov 7, 2025
5.0
Tamara was very respectful and welcoming. I would suggest this Extra Space Storage to anyone in the Downtown Charleston area
DD
Demond Delaney
Nov 6, 2025
5.0
Awesome job!
Marsha rocks!!!!
CB
Christina Ball
Nov 4, 2025
5.0
Your amazing!!!!! 🌞 You need more then 5 stars!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Charleston and North Charleston.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to The Citadel.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage in Charleston, SC?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
How can I determine the right storage unit size for my needs?
Use the helpful Storage Unit Size Guide to estimate how many boxes and furniture items fit into each unit size, ensuring you choose the best option.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this location, provide climate-controlled units for storing temperature-sensitive items along with standard units.
Are there drive-up storage units available?
Yes, drive-up storage units are available, allowing you to pull your vehicle right up to your unit for easy loading and unloading.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Can I purchase moving and packing supplies at this Extra Space Storage facility?
Yes, both online and at the facility, you can purchase a variety of moving and packing supplies including boxes.
Is Extra Space Storage located near any notable colleges?
Yes, it is close to The Citadel, which might be convenient for students needing storage solutions.
What nearby dining options are available around Extra Space Storage?
Nearby you can find several restaurants such as Fowl Mouth, Rancho Lewis (Mexican and Tex-Mex cuisine), Sambar Indian Kitchen, Sushi-Wa, and Julius' Delicatessen for a variety of dining experiences.
Are there any nearby recreational or sports facilities?
Yes, the Charleston Squash Club is nearby, offering sports and recreation opportunities if you want to relax or exercise before or after your storage visit.
How can nearby landmarks help me find Extra Space Storage?
Grayson's Tree of Knowledge is a local landmark near the facility that can assist you in locating Extra Space Storage on Heriot Street.