Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3510 Glenn McConnell Pkwy in Charleston, SC today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, personal access hour, security access to your floor only, kiosk, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
500 reviews
5 stars
475
4 stars
16
3 stars4
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, especially Shawn, received high praise for being friendly, helpful, and accommodating, going above and beyond to assist customers.
Cleanliness
The facility is consistently described as very clean, well-maintained, and secure, contributing to a positive customer experience.
Convenience
Customers appreciated the easy access to the facility, the online rental process, and the availability of moving equipment like carts.
Security
The facility is noted for its strong security measures, providing peace of mind to customers regarding the safety of their belongings.
Mixed Experiences
While most reviews are positive, there are a few negative experiences related to unit size discrepancies and customer service issues.
- BMBrian MurphyOct 27, 20255.0Great service and super clean facility.
- MDMichael DeSantoAug 21, 20255.0Worked with Shawn today at store 1303. It was a pleasure doing business with him. He has a very clean and secure facility
- KDKathleen DuncanAug 19, 20255.0I have used many storage facilities over 30 years and I have never been as happy as I am with Extra Space Storage. The facility is sound, easy to come and go, they provide good equipment and great functional space. I like being able to set up my rental online and auto pay. Since I keep changing my mind or my needs keep fluctuating, I have a lot of interaction with the customer service team. I have never been disappointed, and they have always been more than they need to be! I am definitely a raving fan!
- CCcritixAug 5, 20255.0great customer support
- OROwen RazziJul 17, 20255.0Great location with exceptional customer service! All kinds of different features around the building that make the moving in/out process a breeze. I would also like to publicly give a thank you to Brad Ware who works at the front desk. Anytime I had a question no matter how big or small, he went above and beyond to help me out!!! Thank you Extra Space Storage for making my moving process so easy!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charleston residents near West Ashley.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Charleston, SC?
Extra Space Storage in Charleston is open Monday through Sunday from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a wide selection of storage units including climate-controlled units, standard units, drive-up access units, and specialized options for RV and boat storage.
How can I determine the right size storage unit for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate the size based on the number of boxes and unboxed items you plan to store.
Does Extra Space Storage sell moving and packing supplies?
Yes, they offer a variety of boxes and packing supplies that you can purchase online and at the local facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is Extra Space Storage accessible for people with disabilities?
Yes, the facility is ADA compliant and offers elevator access as well as individual floor security access.
Are there any nearby places where I can eat after visiting Extra Space Storage?
Yes, nearby dining options include Zaxby's, a fast food chicken restaurant, Marco's Pizza, an Italian pizza restaurant, and Ko Cha Korean Restaurant.
What nearby amenities would be useful for someone visiting Extra Space Storage?
Nearby amenities include Goodwill Industries thrift store for donating items, South Carolina Federal Credit Union for banking needs, and Spinx gas station for fueling up your vehicle.
Are there educational or recreational places near Extra Space Storage?
Yes, West Ashley High School, the West Ashley Wildcats Softball team, and The Citadel Football Stadium are nearby and might be of interest if you're in the area.
Does Extra Space Storage offer discounts for military members?
Yes, Extra Space Storage provides a military discount to eligible customers.