Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bluffton, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,422 reviews
5 stars
731
4 stars
297
3 stars
107
2 stars
73
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report poor service, long wait times, and unresponsive management.
Product Availability
Customers appreciate the variety and availability of products, but there are complaints about inconsistent stock levels and issues with special orders.
Delivery Issues
Numerous reviews highlight significant problems with delivery, including missed deliveries, damaged items, and poor communication regarding delivery status.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While many customers commend knowledgeable staff who provide helpful advice, there are instances of unhelpful or uninformed employees.
- SNSarah nezNov 13, 20251.0They're playing a game by delaying window installation, with our 16 m daughters life. It's freezing. We are waiting for the permit as per lowe's's information, We called the city and they said this company has never pulled the permit and the product is in store.
- RKRob KeeseOct 30, 20254.0Staff are friendly and helpful. Store is neat and orderly.
- SMsteve mortyOct 29, 20255.0Curbside pickup is fantastic for handicapped people
- CRCynthia RotundaOct 21, 20255.0Thr manager was very kind, and helped me so much. This Lowes is by far my favorite. The staff helps and are everywhere.
- RPRich PeckOct 2, 20255.0EXCELLENT customer service! Otis was our Representative and saved the day. I lost my wallet and he was able to locate it for me. He went above and beyond to make it happen. Huge thanks Otis and Lowes!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bluffton, SC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Bluffton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Note that holiday hours may vary or the store may be closed on certain dates.
Does Lowe's Bluffton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's Bluffton?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Bluffton?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Bluffton provide installation services?
Yes, Lowe’s offers various installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, heating and cooling systems, flooring, lighting, plumbing fixtures, and more.
What should I do if I want to return or exchange an item at Lowe's Bluffton?
Most items can be returned within 90 days. For online purchases, you can start a return online from your order history. For in-store returns, bring your proof of purchase to the customer service desk.
Are there any nearby stores to Lowe's Bluffton where I can find home décor and furniture?
Yes, nearby you'll find Pier 1 Imports and Teak + Table Outdoor Living, which offer home décor and outdoor furniture respectively, making it convenient to shop for your home improvement and decorating needs all in one area.
If I need locksmith services near Lowe's Bluffton, where can I go?
Minute Key and minuteKEY, both key and locksmith service providers, are located nearby. You can visit them for key duplication or locksmith services while shopping at Lowe’s.
Where can I find nearby dining options after shopping at Lowe's in Bluffton?
Nearby dining options include Moe’s Southwest Grill, Chick-fil-A, and Firehouse Subs, providing a variety of fast food and restaurant choices to enjoy after your shopping trip.