Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Bluffton, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,431 reviews
5 stars
735
4 stars
298
3 stars
108
2 stars
73
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Cleanliness
Some customers noted that the store was clean and well-organized, while others described it as filthy and cluttered.
Product Availability
Customers appreciated the good stock levels and variety of items available, although some experienced issues with special orders and delivery.
Staff Helpfulness
While some customers praised friendly and knowledgeable staff, others reported a lack of assistance and engagement from employees.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including missed appointments and poor communication.
- MUMama Paige. USAJan 2, 20265.0Your employees are exceptional ... If you have a question, they answer it or find someone that can they find you the products you're looking for and help you, even if you're not looking for help. 😀
- LBLuke BaldwinDec 21, 20251.0Possibly the worst Lowes I have ever been to! The store was absolutely filthy. I know....it is a home improvement store, not a grocery store. But I mean a cluttered mess. Aisles blocked, piles of discarded materials stacked around and generally poor housekeeping. But, the filth is not the issue. I can work around that. But, there is absolutely zero service! I was there to pick up some insulation. I could see what I needed on the top rack. But, the service stock was empty. One gentleman was walking past and I asked for help. He told me he did not work in that area but would send someone over. I waited ten minutes. I went to the contractor service area and asked for help. He said he would call someone. I waited another ten minutes. I walked a couple aisles over and found a young man stacking lumber and asked him for help. He told me he would be right there. He never came and when I went back to look for him, he was not there. I left, went to Home Depot, found exactly what I needed with plenty of help. No aisles blocked, no working around the trash piles and friendly service.
- KRKelly RaulersonDec 16, 20253.0You would think the saw they have would work , needed a piece of plywood cut but had to go to home depot.
- MYMyBeach YourBeachDec 14, 20251.0STAY AWAY! Ordered floor tiles installation with all the materials. Paid for all in May. Set the install appointment for November 10. All confirmed multiple times. Moved all our medical appointments to accommodate the install date. Drove 10 hours for install. On the install day, nobody shows up. No call, no text. We reach out and are told nobody was coming! RIDICULOUS COMPANY! STAY AWAY! Then we waited 5 weeks for refund after multiple emails and calls. No compensation for wasted time, major inconvenience, trouble etc. FRAUDS!
- NCNajia ChipmanDec 2, 20251.0I paid for a sliding door and two windows in full, back in September, Lowe's collected the whole amount from me, their installer, first integrity installation is terrible, they keep lying ,they scheduled an appointment for dec 2nd, they didn't show, we waited for 6 hours I called them and they said rescheduled me, do not pay to Lowe's in advance, You have to chase after them for installation it's been a terrible experience. This is second time that they are saying they will come and install. No call, no show. I live in City of Hilton Head they told me that the city is not approving and the permit fast enough, I called the city they said they're lying they didn't even pull the permit.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bluffton, SC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Bluffton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Note that holiday hours may vary or the store may be closed on certain dates.
Does Lowe's Bluffton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's Bluffton?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Bluffton?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Bluffton provide installation services?
Yes, Lowe’s offers various installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, heating and cooling systems, flooring, lighting, plumbing fixtures, and more.
What should I do if I want to return or exchange an item at Lowe's Bluffton?
Most items can be returned within 90 days. For online purchases, you can start a return online from your order history. For in-store returns, bring your proof of purchase to the customer service desk.
Are there any nearby stores to Lowe's Bluffton where I can find home décor and furniture?
Yes, nearby you'll find Pier 1 Imports and Teak + Table Outdoor Living, which offer home décor and outdoor furniture respectively, making it convenient to shop for your home improvement and decorating needs all in one area.
If I need locksmith services near Lowe's Bluffton, where can I go?
Minute Key and minuteKEY, both key and locksmith service providers, are located nearby. You can visit them for key duplication or locksmith services while shopping at Lowe’s.
Where can I find nearby dining options after shopping at Lowe's in Bluffton?
Nearby dining options include Moe’s Southwest Grill, Chick-fil-A, and Firehouse Subs, providing a variety of fast food and restaurant choices to enjoy after your shopping trip.