Lowe's Home Improvement

3.8
1935 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Beaufort, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
207 Robert Smalls Parkway, Beaufort, SC
29906, United States

Hours

Reviews

3.8
1,744 reviews
5 stars
830
4 stars
391
3 stars
169
2 stars
91
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, citing long wait times for assistance and unhelpful staff.

Delivery Issues

Numerous complaints about delivery problems, including missed appointments and incorrect items being delivered.

Staffing Problems

The store is frequently described as understaffed, leading to delays and difficulty in receiving help.

Product Availability

Customers noted discrepancies between online inventory and in-store availability, causing frustration.

Mixed Experiences

While some employees received praise for their helpfulness, overall experiences varied widely, with many customers expressing dissatisfaction.
  • WM
    Wanda Matthews
    1 day ago
    5.0
    Best Lawn and Garden in the county!
  • CN
    Carolina Najera
    Nov 13, 2025
    5.0
    Exelente calidad Exelente precio
  • MM
    Michael Mitchell
    Nov 7, 2025
    2.0
    Why cant all lowes place carts in the same place? In the middle of isles or in the parking lot. I walked around looking for a cart longer than I shopped. I was too frustrated to shop anymore after finding a piece of junk cart in the parking lot. Does Lowe’s not care about their stores working properly. Most all Lowe’s has a sink faucet in every bathroom that does not work. How does this look make Lowe’s look as a home improvement store? Lowe’s needs to improve their stores before trying to sell home improvement items! This one sucks and we shop Lowe’s all over NC, SC, and GA. They all need improvements. I didn’t have a good experience at this Lowe’s this morning.
  • GR
    Gynda Rocher
    Oct 19, 2025
    5.0
    Keke was great.. customer service was good.. every vest we ran into either answer a question or asked if we need help.. thank you! Great job!!
  • CT
    Catherine Thomas
    Oct 9, 2025
    1.0
    🚩DO NOT ORDER APPLIANCES FROM LOWES in Beaufort. 🚩 See pics for references Had a dishwasher purchased and installed damaged and not only that they chipped my cabinet back on 09/03/2025. Was told by store manager that they would uninstall and replace it - fix cabinet issue. Installer shows up on 09/10/25 stating he was only to take out the damaged dishwasher . This is not what the manager had promised me. Installer goes back to Lowe’s where there is “ no dishwasher to be found.” So we schedule another install date on 09/22/2025 from 5-7 . No showed . No phone call. Get in touch with corporate at this point . Promised that they are working to make this right asap. Don’t get another date for install for replacement until yesterday 10/08/2025. Proceed to leave work early again . No showed and then finally received a text from installer that again ,… THERE IS NO DISHWASHER after corporate apparently confirmed with the store it was there . Calling corporate all morning with no response. I’m at a loss as a single mom who can’t take off for this mistake , yet according to online said dishwasher is in stock and can be installed tomorrow . Make it make sense.I feel like I’m being pranked.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.