Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Anderson, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
2,059 reviews
5 stars
1,254
4 stars
466
3 stars
168
2 stars
56
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unhelpful.
Product Availability
Customers expressed frustration over the store's inconsistent stock levels and difficulty in finding specific items.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While many employees are described as knowledgeable, there are concerns about newer staff lacking information and some employees being distracted.
Pricing and Selection
Customers appreciate the variety of products available, although some noted that prices can be high, particularly for plants.
- RARich ayers4 days ago5.0Reworking a laundry room in my house. Lowes had everything i needed.pex tubing and fittings,crimp tool,electrical boxes and sheetrock.oh and drill bits
- BDBaby DNov 16, 20255.0It’s a shitty location but oddly enough they employ some good. decent, and knowledgeable people who know their shit when it comes to asking for help.
- MLMSF LynchNov 9, 20255.0Hey Lowe's Manager on Highway 28 Bypass....you have an employee in your appliance department named Brent. I just want you to know what an absolute jewel he is. It's been ages since I have had such great service at Lowes. Not only did he sell us a microwave...he was not at all interested in overselling, but sold us exactly what we needed. In addition to that , he helped me get our online account straight. Something that I had asked numerous people in another store....and called your corporate headquarters about....no help in either place. But Brent got it straight...took his time to do that for me. He's a stellar example of a great employee and a fine gentleman.
- JGJeff GilmoreNov 4, 20251.0The worst ever experience at a Lowe's. I have shopped there for years and spend 10k plus there yearly. But I will never set foot in this mis-managed location again. It was a awful. I went in to buy a $1000 toolbox and after first waiting 15 minutes to get an associate to help me despite multiple pages, they incompetent guy who showed up then took another 15 minutes to get a lift and then 30 minutes roaming around trying to find it. After an hour I gave up wasting my time. Just walked out. I suspect he is still roaming the store. And the manager just laughed it off that he was clueless. Went to other store in Anderson and got what I needed quickly and efficiently. Tried calling and your phone tree will not take you to customer service no matter what you say.
- DRDavid RodgersOct 18, 20251.0Hi, my name is David Rogers. I went into Lowe's Home Improvement today. I was treated very rudely. I came in with a piece of wood that had broken in our bed and was broken, and I brought it in. Didn't take measurements, but you could put two pieces together and there shouldn't have been a problem. The gentleman there was so rude; he didn't really want to talk to me and asked why I hadn't taken a measurement. It was the way he put it to me. This is customer service at its worst. I didn't deserve to be treated like that. I recommend that anyone who wants to go to Lowe's Home Improvement on 28 Bypass Road in Anderson, South Carolina, avoid it like the plague and stay away from Jerry and the three managers there. When I asked the manager why he was so rude, well, he was having a bad day. I understand people have bad days, but you don't treat your customers like that.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Anderson, SC?
You can find appliances, bathroom supplies, building materials, paint, flooring, tools, outdoor furniture, grills, plumbing essentials, and more at Lowe's Home Improvement in Anderson, SC.
What are the store hours for Lowe's Home Improvement in Anderson, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special hours on certain holidays.
Does Lowe's in Anderson offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at their Anderson location.
Which languages are supported at Lowe's Home Improvement in Anderson?
English and Spanish are supported, with in-store translation services available for other languages.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's Home Improvement offer for installation?
They offer installation services for appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, lighting, roofing, flooring, and more.
How can I check the status of my Lowe's order?
Check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are provided if the status changes.
Are there any popular food places near Lowe's Home Improvement in Anderson where I can grab a meal?
Yes, nearby food options include Arby's, Papa Johns Pizza, Starbucks, Skins' Hotdogs, and McDonald's, perfect for a meal before or after visiting Lowe's.
If I'm visiting Lowe's Home Improvement in Anderson, can I find coffee shops nearby?
Yes, Starbucks is a nearby coffee shop where you can enjoy a beverage before or after shopping at Lowe's.
Are there other home-related stores near Lowe's in Anderson for additional shopping?
Yes, Buddy's Home Furnishings, a furniture store, and Palmetto Paint Specialties, an automotive repair and paint specialty shop, are nearby for additional home and repair needs.