Find everything you need for home upgrades at Lowe’s in Anderson, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding installation and delivery schedules.
Product Availability
Customers expressed frustration over items being out of stock or not matching online inventory.
Store Experience
Some customers appreciate the store's layout and helpful employees, while others report long wait times for assistance.
EW
elaena whitman
Dec 31, 2025
5.0
Thank you Greg!! You made it right!! I appreciate you
Update! Lowes made it right by finding a loop whole to replace the product
Horrible experience! Lowe’s does not back their delivery drivers! I ordered a product and it was stolen out of the box. And delivered to my front door whether it happened by the delivery driver or by Lowe’s will never know but Lowe’s won’t replace it or refund me the money they say they’re not responsible.
PW
Pingshan Wang
Dec 31, 2025
4.0
I purchased a toilet flange from Lowe’s to test-fit my existing toilet and returned it after cleaning when it did not fit; Lowe’s accepted the return without any issues. In contrast, the Home Depot in Anderson, SC declined to accept my return under similar circumstances.
If Lowe's offered more choices, it would be a 5 star.
MK
Micah Kommers
Dec 28, 2025
5.0
We bought a new range last week and once we got it installed we realized it had a few issues. I was worried about how the exchange process would be, but the manager (Demetrius I believe) and the lady’s at the return desk made it a smooth and positive process. Greg in the appliance department was a big help, too. They wanted to make sure we got taken care of and explained the process. I feel like the manager went above and beyond what he really had to do - and that means a lot to us. We’ll definitely recommend Lowe’s and keep purchasing appliances from them in the future.
RJ
Ryan Jones
Dec 24, 2025
1.0
I had the absolute worst experience with Lowe’s and having a door installed in my house it took 6 months to get the job done we ordered a door got a promise date of door coming to the store that got delayed several times 2 months later the door arrives we set up install with Lowe’s install/Crume the company they contact day of install no show call to find out they pushed our install next install date we get a call at the end of our install window they fired the crew doing our install next date we get a call job before us was running late that day at 9:30-10 I have 2 guys backing into our driveway and 2 guys looking high as a kite jump out I come out to see what’s going on they say we are dropping off your door we will be back tomorrow morning to install it to which they unload everything and leave it on the side of my house next morning guess what no one shows up no call nothing that afternoon I call to get answers of course I’m met with sorry the installer’s car broke down we will have to reschedule you and the time frame is a month out I called and returned the door of course it was bought on a credit card so the interest I accrued for it is my problem we end up at a different Lowe’s one day to by trim and see the door we never had installed we talk to the lady and she assured us that situation would never happen with them so we reluctantly bought the door another 2 months of the same crap and finally the door is installed do yourself a favor if you can install it yourself do it if not go anywhere else I’ll never use Lowe’s for anything ever again I’d rather pay more at home depot than get screwed and deal with that again managers were rude during the experience and could care less about what was going on I even tried calling to leave a message with corporate still no response -
-edit to Lowe’s response I already called that number before and y’all still haven’t responded so don’t reply trying to act concerned because that’s a lie or you would have contacted me already
JG
James Gordon
Dec 13, 2025
3.0
Ask for a discount on open box Christmas display the lady that's a manager said i can sell it full price .
Mind you on clemson blvd Anderson lowes we have bought displays for years even last year always got a discount not happy considering how much money we spend at that store 🙄 😒 😑 but the sales person told us to ask December 13th 2025 didnt get her name next time I pay more attention
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Anderson, SC offer?
Lowe's offers a wide range of products including appliances, building supplies, tools, paint, flooring, lawn and garden equipment, and home décor. They also provide installation services like appliance and flooring installation.
What are the store hours for Lowe's Home Improvement in Anderson, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary, with closures on Thanksgiving and Christmas Day.
What payment methods are accepted at Lowe's Home Improvement in Anderson, SC?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement in Anderson, SC offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer orders.
How can I check my order status or modify my order at Lowe's?
You can check your order status and cancel unshipped or unpicked items by logging into your MyLowe's account online and managing your orders there.
Are there any special programs or community associations that Lowe's supports?
Lowe's supports various programs including Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and more.
What nearby places can I visit when shopping at Lowe's in Anderson, SC?
Nearby places include Blue Rhino Propane Exchange for propane needs, Eyemart Express for eyewear, and multiple dining options like Barberitos Southwestern Grille & Cantina and Fuji Japanese Steakhouse and Sushi Bar.
How can nearby travel services like Avis and Budget help when visiting Lowe's Home Improvement?
Avis and Budget car rental services nearby make it convenient for customers traveling to Anderson, SC to rent a vehicle for transporting large purchases or project materials from Lowe's.
Are there nearby shopping options to complement my visit to Lowe's in Anderson?
Yes, Target Anderson is close by offering a variety of department store goods and mobile phones, providing convenient additional shopping.
What languages are supported at Lowe's Home Improvement in Anderson, SC?
The store supports English and Spanish, with in-store translation services available for other languages to assist diverse customers.