Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Anderson, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,359 reviews
5 stars
1,352
4 stars
512
3 stars
173
2 stars
80
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting rude or unhelpful staff and long wait times for assistance.
Product Availability
Customers expressed frustration over the inconsistency in product availability, with instances of items listed as in stock but not found in-store.
Delivery Issues
Numerous reviews highlighted problems with delivery and installation services, including delays and miscommunication regarding orders.
Positive Staff Experiences
Despite negative feedback, some customers praised individual employees for their helpfulness and dedication, indicating that service can vary significantly.
Store Environment
Concerns were raised about safety hazards in the store, as well as the overall organization and cleanliness of certain areas.
- LDLisa Dyer2 days ago1.0When you pay for delivery Lowe's wants to be like Amazon and just drop it off on your porch. They expect you to install it. I bought a stove and they don't install I know they used to because in 2020 they did install with delivery.
- AZAdam Zenoni2 days ago5.0I deal with Lowe's several times per week. They have the supplies I need at a fair price. The staff at the pro desk are amazing and so friendly. Be sure to browse around and find the mark down and clearance items to save money.
- EDEric Davis5 days ago5.0It is nice to go to a Lowes and actually have employees come up to you and see if you need help. Certainly does not happen at all Lowes.
- AHAngie HammondNov 5, 20255.0Went looking for a seeder and there was a super helpful young man in there. I didn't get his name unfortunately. He even gave us the cart that he was using so we could load the seeder onto it
- DLDavid LindsayOct 25, 20251.0Customer Service here at the Clemson Blvd. location is awful. I figured out the last time I was there that some of the employees aren't wearing their "Lowe's" vests, this is obviously to blend in with the customers so they can goof off and not be badgered by a customer on their way between favorite goof off locations in the store. Another time I was there, I was at the carpet cutting area wanting 25 ft. of carpet cut. So I pressed the "Need Help" button there and the intercom announced, "Customer needs assistance at the Paint Desk." So I pressed again and again it was the paint desk on the intercom again. So that's screwed up just like their customer service commitment. Another time I bought a refrigerator there and had to wait over an hour to get it loaded onto my truck. I imagine there was a fight between the employees over who got the prestigious honor of loading my $2,500 refrigerator and that's why it took so long. My shopping experience at Lowe's Clemson Boulevard location has come to an end. Going to start going to the Simpsonville Lowe's (further away) but I still like Lowe's. If it's an emergency repair I'll go to Home Depot in Anderson.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Anderson, SC offer?
Lowe's offers a wide range of products including appliances, building supplies, tools, paint, flooring, lawn and garden equipment, and home décor. They also provide installation services like appliance and flooring installation.
What are the store hours for Lowe's Home Improvement in Anderson, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary, with closures on Thanksgiving and Christmas Day.
What payment methods are accepted at Lowe's Home Improvement in Anderson, SC?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement in Anderson, SC offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer orders.
How can I check my order status or modify my order at Lowe's?
You can check your order status and cancel unshipped or unpicked items by logging into your MyLowe's account online and managing your orders there.
Are there any special programs or community associations that Lowe's supports?
Lowe's supports various programs including Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and more.
What nearby places can I visit when shopping at Lowe's in Anderson, SC?
Nearby places include Blue Rhino Propane Exchange for propane needs, Eyemart Express for eyewear, and multiple dining options like Barberitos Southwestern Grille & Cantina and Fuji Japanese Steakhouse and Sushi Bar.
How can nearby travel services like Avis and Budget help when visiting Lowe's Home Improvement?
Avis and Budget car rental services nearby make it convenient for customers traveling to Anderson, SC to rent a vehicle for transporting large purchases or project materials from Lowe's.
Are there nearby shopping options to complement my visit to Lowe's in Anderson?
Yes, Target Anderson is close by offering a variety of department store goods and mobile phones, providing convenient additional shopping.
What languages are supported at Lowe's Home Improvement in Anderson, SC?
The store supports English and Spanish, with in-store translation services available for other languages to assist diverse customers.