Brand Certified
Lowe's Home Improvement
3.9(2277 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
2470 Whiskey Road, Aiken, SC
29803, United States
Certified by Lowe's Home Improvement • May 03, 2026
(803) 641-6565
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/SC-Aiken/0639
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Aiken, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
2,277 reviews
5 stars
1,189
4 stars
479
3 stars
193
2 stars
114
1 star
302
- JSJanet SavageApr 29, 20261.0Absolutely the worse customer service in garden section. Never find anyone to help no matter how hard you look. Then if you are lucky enough to find an employee, it is like you are infringing on their time. This is not a one time experience. The cashier that checked out my items today never once gave me eye contact, even when I asked her a question. Please train your staff before putting them on the floor. Courtesy goes a long way!
- DWDonald WatermanApr 28, 20265.0Just went into the paint department this time. The gentleman who mixes of paint is always on top of this game and working hard for his customers
- MBMatt BrittApr 24, 20261.0Very rude people working here. Everyone standing around but they cant answer a phone. They pick up and hang up. I just want my order. They guaranteed it today texted me, called me, and emailed me saying it be here and have somone home. Now they said 7 days later. Sorry Management.
- CCCat CobbApr 22, 20265.0I've been in multiple times over the last couple of months, and I have been pleasantly surprised by how easy it was to find help (which I've needed nearly every time)..Phil the floor guy was so patient with me as I made him repeat things multiple times. He even did a mock demo twice to give me a visual understanding, which I needed. Previously William (Red), talked me through blinds on 2 different visits,; which I knew absolutely nothing about, and I was really confused by all the options etc... He has since helped me with electrical stuff too. I must also really praise Porchia(spelling?), who helped me in appliances after a really frustrating experience with a "new" refrigerator delivery , and an absolutely infuriating experience with the help and customer service #'s given at purchase. I went into the store desperate for help and quite literally "beside myself"by that point. She was able to find the info no one else had, carefully talked me through possible remedies, and we were eventually able to come to enough of a solution that I felt satisfied and vindicated after the multiple frustrating calls trying to follow "procedures". This had been a very stressful purchase to start with due to money and the fact my husband and I absolutely could not agree on even the style much less the important features for a new refrigerator. To have finally picked one, and then have it arrive in the condition it did (no fault of the delivery people) had already put me on "edge".I just cannot say enough what a difference her help made in this experience as did the delivery guys who were honest, helpful, and communicated clearly. While I'm at it, I should also state I've been very pleased with the help at the return desk. I have approached them multiple times with no idea where to start or go with various issues (with or without returns). They have (each and everyone) gone above and beyond to help me get the correct info etc... Unfortunately, I don't remember any of their names, but there have been at least 4 different ones I've dealt with on my visits including this last one. So now, when I walk in I'm a whole lot less anxious feeling confident that they will do their best to help. I must add, I'm really intrigued with their new program to help with really high bulbs, filters, garage maintenance etc... Cathleen
- DHDaryl HoppertonApr 11, 20265.0I was at Lowe's Aiken today for a variety of products and was able to get help from a couple of employees. I would like to specifically thank and point out Beth. She was hopping around helping customers and other employees everytime I saw her. She saw the receipt paper ran out on my cash register and before I could turn around to tell someone she opened the cash register and replaced it. Then as I went outside she had already went to gather shopping carts. This isn't my first experience with Beth. Last week I had made two trips for mulch and she promptly loaded me on both trips. Always with a smile and courteous. Today as I was leaving I caught her out in the parking lot to let her know I appreciated her and her hustle. I told her today wasn't the first time I've seen her hard work. She said she remembered loading my mulch. I thanked her and she started to tear up which made me tear up. So please, please let her know she is very much appreciated.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Aiken, SC offer?
Lowe's offers a wide range of hardware products, building materials, appliances, tools, flooring, garden equipment, home décor, installation services, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Aiken, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my order placed online or in-store?
You can check your order status online by entering your order number or by logging into your MyLowe's account, where you'll receive updates via email.
What options are available for picking up or receiving orders from Lowe's?
Lowe's offers in-store pickup and delivery services to help you get your items conveniently.
How do I return or exchange an item purchased at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase. Online orders can be returned via your Order History on Lowes.com, and in-store returns are handled at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Aiken?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's in Aiken offer installation and repair services?
Yes, Lowe's provides various installation services including appliances, flooring, cabinetry, lighting, and more, as well as onsite repair and assembly services.
Are there any nearby restaurants where I can dine before or after shopping at Lowe's?
Yes, nearby restaurants include LongHorn Steakhouse, Red Lobster, Waffle House, Chicken Salad Chick, and Cracker Barrel Old Country Store, offering various dining options for customers.
What nearby locksmith services are available around Lowe's Home Improvement in Aiken?
There are multiple Minute Key locations nearby that offer key and locksmith services which can be convenient for customers needing quick key duplication or locksmith assistance.
Are there nearby stores where I can find groceries or mattresses when visiting Lowe's?
Yes, ALDI USA supermarket is nearby for grocery needs, and Mattress Firm as well as Aikens Sleep Experts are close for mattress and furniture shopping, making it convenient to combine errands.
Brand Certified Facts from Lowe's Home Improvement
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