Brand Certified
Lowe's Home Improvement
3.9(2252 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2470 Whiskey Road, Aiken, SC
29803, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(803) 641-6565
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/SC-Aiken/0639
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Aiken, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
2,252 reviews
5 stars
1,176
4 stars
474
3 stars
192
2 stars
114
1 star
296
- EMEric McDonald1 day ago5.0The large appliance are staff was very helpful. I lost my receipt and the lady was very helpful.
- WMWilliam MayerFeb 27, 20261.0I hate going there no one to help you
- KDKelvin DeLongFeb 19, 20265.0Just picked up a special order. Good service. In and out in one minute
- JWJacque WaltzFeb 17, 20265.0JASON is amazing. I was attempting a DIY home project and he helped walk me through the steps and find the right products for the job. I so appreciate his help!
- NNNoonieFeb 8, 20261.0I called and spoke to a manager regarding returning 2 generators. Austin told me that I was able to return them since it was within 30 days of purchase and I confirmed that they were unopened, but one did not have plastic straps as I did not receive it with plastic straps. He told me to bring them in. I confirmed he would be working on the day we were bringing it in being that we had to drive over an hour an to get to the store. We arrived at the store and the customer service lady confirmed with me that he was working, she called him to confirm my story before telling me to unload. I unloaded and bring the generators in and Barbara the customer service manager refuses to return the one because it doesn’t have plastic straps, even though it has the company manufacturing tape and it is clear it has not been opened. Her only reason is to point to the sign that states, “Unused returns in original, undamaged box with factory seal have a 30-day return window”. No where does the sign state plastic straps are required. I asked to speak to Austin and Barbara lies and tells me he’s not there. Kicker is they move me to a register at the end where the manager above Barbara could sneak and authorize the one return around the corner without being seen, it was Austin because I recognized his voice. Meanwhile, during my whole ordeal an employee comes in to return a generator no plastic straps and she’s in and out in under 2 mins. It was obvious by the looks on everyone’s faces this was an unfortunate timing that she walked in and they rushed to get her out ASAP after some whispering occurred. Glad to know employees aren’t held to the same “rules”. I asked to return to the extended protection plan on the generator they refused to take back, they refused to do that too. Said since they would not be receiving the product they would not be retuning the protection plan. I said I have 30 days to return a protection plan regardless of returning an item. I was told “we don’t do that here”. Horribly disappointed in my first and only experience at this store. Disappointed that Austin didn’t stand up for what we discussed and instead coward to the back, wouldn’t even come speak to me to my face. What kind of manager is that?? We are done with Lowes after this; cancelling our credit card and moving on. Terrible customer service!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Aiken, SC offer?
Lowe's offers a wide range of hardware products, building materials, appliances, tools, flooring, garden equipment, home décor, installation services, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Aiken, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my order placed online or in-store?
You can check your order status online by entering your order number or by logging into your MyLowe's account, where you'll receive updates via email.
What options are available for picking up or receiving orders from Lowe's?
Lowe's offers in-store pickup and delivery services to help you get your items conveniently.
How do I return or exchange an item purchased at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase. Online orders can be returned via your Order History on Lowes.com, and in-store returns are handled at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Aiken?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's in Aiken offer installation and repair services?
Yes, Lowe's provides various installation services including appliances, flooring, cabinetry, lighting, and more, as well as onsite repair and assembly services.
Are there any nearby restaurants where I can dine before or after shopping at Lowe's?
Yes, nearby restaurants include LongHorn Steakhouse, Red Lobster, Waffle House, Chicken Salad Chick, and Cracker Barrel Old Country Store, offering various dining options for customers.
What nearby locksmith services are available around Lowe's Home Improvement in Aiken?
There are multiple Minute Key locations nearby that offer key and locksmith services which can be convenient for customers needing quick key duplication or locksmith assistance.
Are there nearby stores where I can find groceries or mattresses when visiting Lowe's?
Yes, ALDI USA supermarket is nearby for grocery needs, and Mattress Firm as well as Aikens Sleep Experts are close for mattress and furniture shopping, making it convenient to combine errands.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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