Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Aiken, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,051 reviews
5 stars
1,061
4 stars
455
3 stars
172
2 stars
100
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were reported as rude or unhelpful.
Product Availability
Customers noted a lack of stock for certain items, particularly tools and appliances, leading to frustration.
Delivery Issues
Numerous complaints about delivery service, including missed deliveries and poor communication regarding order status.
Store Environment
The store generally has a good atmosphere, but there are concerns about cleanliness and employee attentiveness.
Positive Experiences
Several customers highlighted positive interactions with specific employees who provided exceptional service.
- OHOlivia Holland3 days ago3.0I purchased carpet at the Lowe's of Aiken store October 14th.Had to wait for the carpet mill to make the carpet.Installers informed me of the delay.When carpet was finally made,the contracted gave me a time and date to install the carpet.Called back and canceled installation.Gave me a date of November 21st.On the 20th I worked all day clearing out the rooms for the new carpet.The Installers called late that evening and said it would be December the 8th before they could install the carpet.Thats about 2 months after my purchase date.I will be cancelling my purchase tomorrow,and buying somewhere they sell and install carpet.
- DDDebbie Dixon3 days ago4.0Friendly staff and shelves are stocked well but was disappointed in I felt like I was in a clothing store. I go to Lowe's for home improvement not a wardrobe. The store hasn't increased in size so I wonder where the space for the clothing came from. They do home improvement very, very well!
- MEMilette ElamNov 12, 20255.0I would like to give a shout out to Savannah at the Aiken Lowe's store, she was very helpful and patient with me and my daughter, very humble and sweet. Thank you!❤️
- TWT WalkerNov 1, 20253.0I had to press the help button after waiting over 10 minutes for a price of an appliance that had the tag missing. Other than that everything was ok
- MKMitya KovalOct 22, 20253.0Buying materials here all the time, yesterday had experience to buy stuff with cashier Paul old man , he has attitude issues. I think people with attitude problems must work on the back of the store, not to be a cashier.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Aiken, SC offer?
Lowe's offers a wide range of hardware products, building materials, appliances, tools, flooring, garden equipment, home décor, installation services, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Aiken, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my order placed online or in-store?
You can check your order status online by entering your order number or by logging into your MyLowe's account, where you'll receive updates via email.
What options are available for picking up or receiving orders from Lowe's?
Lowe's offers in-store pickup and delivery services to help you get your items conveniently.
How do I return or exchange an item purchased at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase. Online orders can be returned via your Order History on Lowes.com, and in-store returns are handled at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Aiken?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's in Aiken offer installation and repair services?
Yes, Lowe's provides various installation services including appliances, flooring, cabinetry, lighting, and more, as well as onsite repair and assembly services.
Are there any nearby restaurants where I can dine before or after shopping at Lowe's?
Yes, nearby restaurants include LongHorn Steakhouse, Red Lobster, Waffle House, Chicken Salad Chick, and Cracker Barrel Old Country Store, offering various dining options for customers.
What nearby locksmith services are available around Lowe's Home Improvement in Aiken?
There are multiple Minute Key locations nearby that offer key and locksmith services which can be convenient for customers needing quick key duplication or locksmith assistance.
Are there nearby stores where I can find groceries or mattresses when visiting Lowe's?
Yes, ALDI USA supermarket is nearby for grocery needs, and Mattress Firm as well as Aikens Sleep Experts are close for mattress and furniture shopping, making it convenient to combine errands.