Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Aiken, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,064 reviews
5 stars
1,068
4 stars
456
3 stars
174
2 stars
101
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were reported as rude or unhelpful.
Product Availability
Customers noted a good variety of products available, but some expressed frustration over specific items being out of stock.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status.
Store Environment
Generally positive remarks about the store's cleanliness and organization, though some customers noted issues with staff engagement.
Staffing Concerns
Several reviews highlighted a lack of staff availability, leading to long wait times for assistance.
- DBDebbie Bridgmon6 days ago5.0Always has something interesting for me and the hubby...the sales clerk was very helpful..I wish I had gotten his name.
- VAvandana alamJan 4, 20261.0Absolutely the worst experience. I ordered flooring on 12/30/25 and was told it would be available for in-store pickup on 1/3/26. After receiving no communication from Lowe’s, I contacted the store on 1/4/26 and spoke with two representatives in the flooring department. The first representative said he would check with receiving, then returned to say the order had not arrived. The second representative stated that they “always have issues with orders arriving on time” and informed me the flooring would not be available until 1/5/26—a full 72 hours late. I questioned why, knowing they do not receive deliveries on weekends and frequently have delays, this information was not disclosed at the time of purchase. I received no clear answer and asked to speak with a manager. The assistant store manager, Chelsie, confirmed they are not a Saturday receiving store and that the flooring would not arrive until Monday. She also stated the order had not even been loaded onto a truck—despite the tracking system showing the day order received 12/30, prepared for delivery on 1/1, and in transit after that. This is completely unacceptable. Employees were aware of these limitations but failed to communicate them upfront. As a result, I now have a contractor scheduled whom I must still pay, even though the work cannot be completed on time due to Lowe’s failure to deliver as promised. Lowe’s takes no responsibility for the inconvenience or financial impact caused.
- TBTyler BaumbaughJan 3, 20264.0They are always there.
- MHMr Hands12Jan 2, 20261.0I know many places are short staffed and or busy but I just waited 25 minutes to talk to a live person for an appliance question and NO ONE picked up…. How sad is it that no one at a business can answer the phone!?!??!! This is wild!!!
- AHAustin HookDec 21, 20255.0I have alot of precious memories in this place because when I was younger and now I remember seeing the same Hoover windtunnel self propelled ultra bagged upright Vacuum when I was little because my best friend Shirley Still had one also we had one just like it at the Winfield Heights church too when I was little also I love looking at the soft potty seats because they are my favorite also I love looking at appliances also I love wet dry vacuums too.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Aiken, SC offer?
Lowe's offers a wide range of hardware products, building materials, appliances, tools, flooring, garden equipment, home décor, installation services, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Aiken, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my order placed online or in-store?
You can check your order status online by entering your order number or by logging into your MyLowe's account, where you'll receive updates via email.
What options are available for picking up or receiving orders from Lowe's?
Lowe's offers in-store pickup and delivery services to help you get your items conveniently.
How do I return or exchange an item purchased at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase. Online orders can be returned via your Order History on Lowes.com, and in-store returns are handled at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Aiken?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's in Aiken offer installation and repair services?
Yes, Lowe's provides various installation services including appliances, flooring, cabinetry, lighting, and more, as well as onsite repair and assembly services.
Are there any nearby restaurants where I can dine before or after shopping at Lowe's?
Yes, nearby restaurants include LongHorn Steakhouse, Red Lobster, Waffle House, Chicken Salad Chick, and Cracker Barrel Old Country Store, offering various dining options for customers.
What nearby locksmith services are available around Lowe's Home Improvement in Aiken?
There are multiple Minute Key locations nearby that offer key and locksmith services which can be convenient for customers needing quick key duplication or locksmith assistance.
Are there nearby stores where I can find groceries or mattresses when visiting Lowe's?
Yes, ALDI USA supermarket is nearby for grocery needs, and Mattress Firm as well as Aikens Sleep Experts are close for mattress and furniture shopping, making it convenient to combine errands.