Extra Space Storage

4.7
329 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5 James P Murphy Ind Hwy in West Warwick, RI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, lifts available, parking spaces, golf carts available, vehicles are allowed in drive-up units, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5 James P Murphy Ind Hwy, West Warwick, RI
02893, United States

Hours

Reviews

4.7
329 reviews
5 stars
294
4 stars
13
3 stars
5
2 stars
7
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Mary, received high praise for being friendly, helpful, and professional throughout the rental process.

Facility Cleanliness

The storage facility is consistently described as clean, well-maintained, and secure by multiple customers.

Price Concerns

Several customers expressed dissatisfaction with frequent and significant rent increases, often feeling that the price hikes were excessive.

Accessibility

Customers appreciated the easy access to their units and the efficient registration process, often noting quick service.

Mixed Experiences

While many reviews are positive, some customers reported issues with water damage and dissatisfaction with the handling of their concerns.
  • RP
    Ryan Park
    Oct 31, 2025
    5.0
    The staff here are very friendly and professional (Ms. Mary and Mr. J, if I remember correctly). They assisted me throughout the entire process—from application and payment to setting up the mobile app—so there was nothing to worry about at any stage. My only concern is the potential rent increase after the first few months. The staff were not sure how much it might go up, which makes me a bit uncertain since this is my first time renting a storage unit. I hope the rate increase will be minimal or that the price will remain the same😊
  • JM
    Jillian Marie
    Oct 29, 2025
    5.0
    Great customer service, clean facility. Would highly recommend to anyone looking for storage space.
  • MG
    Mark Golick
    Oct 27, 2025
    5.0
    Excellent customer sevice the times that I needed help the staff was always there and helpful! Thanks
  • JP
    Jason Penton
    Oct 24, 2025
    2.0
    Started off great. Rent for the storage unit was affordable. Service was great and carts where affordable. However as time passed and 3 and about to be the 4th rent raise with no upgrades with services or carts only changing of names and colors of roll up doors, I felt it was time to cancel their services immediately after I recieved the 4th change in rate notice. Almost double the price from 2 years ago when I took their services a simple 5x5 unit started of at 47 and from reading the 4th notice of change of rate to 85 dollars a month it is no longer worth it.
  • HP
    henry parmele
    Oct 21, 2025
    5.0
    My job has taken me to self storage facilities all over New England and i can strongly say this Extra space Storage has some of the finest customer service i have ever experienced.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.