Raymour & Flanigan Furniture and Mattress Outlet

4.8
1729 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our Outlet at 444 Quaker Ln in Warwick, RI to browse a wide section of quality discounted furniture. Get a bargain on amazing new looks and confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Outlet
444 Quaker Ln, Warwick, RI
02886, United States

Hours

Reviews

4.8
1,729 reviews
5 stars
1,558
4 stars
93
3 stars
24
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and knowledge of sales associates, there were significant complaints about the unprofessional behavior of certain staff members, particularly Ivan, leading to a mixed perception of customer service.

Delivery Issues

Numerous reviews highlighted severe problems with delivery, including lost orders and multiple cancellations, causing frustration among customers.

Product Quality

Customers generally appreciated the quality of the furniture and materials offered, with many expressing satisfaction with their purchases.

Sales Experience

Most customers reported positive experiences during the sales process, noting the low-pressure environment and the attentiveness of sales staff.
  • SS
    Sergio Sanchez Sarria
    Dec 9, 2025
    5.0
    The quality of the materials is a big plus for this place
  • LM
    Lisa Rocchio Marinelli
    Dec 6, 2025
    1.0
    Dresser was defective and customer service was beyond a nightmare
  • MH
    Martha Huston
    Nov 17, 2025
    5.0
    Great experience! The storeroom is gigantic, organized and immaculately cleaned. Our sleep consultant, Alfonsina “Ali” Guzman, was superb! She was thorough and really knows the products. We purchased a Sealy Posturepedic Hybrid Winchester Firm King. We’re middle aged and mostly side-sleepers. Financing was a breeze. The team that delivered was excellent and really communicated their arrival time. Looking forward to shopping there in the future for all our furniture needs.
  • MM
    Maggie Milton
    Nov 15, 2025
    1.0
    Furniture got “lost” in the new system leaving us 2 months without furniture. Every-time we called we were assured it would be delivered by the end of the week (this continued for 2 months). The only option we were given was to pay $400 more for a similar couch that would be delivered sooner (they claimed that this was a great deal and very generous of them- how insulting to a customer that has already spent thousands!) Ivan, the store manager is extremely unprofessional and lacks customer service skills. He continuously cut me off mid sentence. Every time I spoke with him and he was very passive aggressive. He should NOT be in a customer facing position. This company has lost future business from me, my friends, and my family.
  • DD
    Debbie
    Nov 14, 2025
    5.0
    I am giving a 5 for Robert the sales man and for customer service, an also the delivery men, I am giving a 0 rating for Ivan assistant manager, after purchasing more than I can say from this store when you have a problem Ivan shouldn't be in a rush on the phone while speaking to a loyal customer, I was mislead on the platform stating the boards on my bed can stay on, when they delivered the platform was dipping downward and they did ask if I wanted the slats off my bed I unfortunately said no, that is where Ivan stated on phone well the slats come off that is the purpose. Continually saying make a decision if you want that platform back there will be a $75 delivery fee, as he was in a hurry on the phone with me, he may need more training on patience with loyal customers...

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Outlet

What types of products can I find at Raymour & Flanigan Furniture and Mattress Outlet in Warwick, RI?

You can find quality discounted furniture including couches, mattresses, dining room furniture, and bedroom sets at the Warwick outlet.

Where is Raymour & Flanigan Furniture and Mattress Outlet located?

The outlet is located at 444 Quaker Ln, Warwick, RI 02886, USA.