Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Warwick, RI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service experiences, including rude staff and long wait times at registers.
Product Availability
Several reviews mentioned issues with empty shelves and limited stock, leading to frustration among customers.
Delivery Issues
Numerous complaints were made regarding delivery delays, poor communication, and unsatisfactory service during appliance deliveries.
Helpful Staff
Despite negative experiences, some customers praised specific employees for their helpfulness and knowledge, particularly in the garden and paint departments.
Store Cleanliness
The store was generally noted as clean and well-organized, although some customers reported disorganization in specific areas.
RP
russell price
3 days ago
1.0
I would give a zero if it were an option. I’ve been a long time Lowes shopper and recently purchased a dishwashing machine for my home. It has been nothing but problems has not worked. I’ve contacted Lowes a total of five times. I’ve had the installers out four times and had a GE warranty person out once as well and four months into this process, the dish machine still doesn’t work and nobody cares absolute worst experience in my life. I will never purchase anything from Lowes again and I urge anyone and everyone who is interested in Customer Service to point out this store?
AA
AM
Nov 1, 2025
1.0
Just FYI- No longer allowing military discounts for spouses. Crazy given half the state is employed by the military. Per the manager, even if your spouse is on deployment, you can't use it. Oh, and She was rude as can be about it. Absolutely horrible. We'll be going to Home Depot from now on.
NC
Nick Cetola
Oct 30, 2025
5.0
Nothing to complain about. Asked someone where something was and I couldn't find it on my own. While the item was in what I think was an unusual place it was exactly where the Associate told me it would be.
AA
Ashley
Oct 28, 2025
5.0
Had beautiful plants I needed for home that was the reason for my trip.
KO
Kevin O
Oct 2, 2025
1.0
I’ve gone to this Lowe’s for about 8 years and tonight was my last night - the employee at customer service desk working at 9:15 on 10/2 is half the reason, empty shelves, or products that are stocked are falling apart or broken. Instead I went to Home Depot up the road and got helped right away and they actually had the product I was looking for as promised per their online page. Their customer service desk actually called over two different people to help over the intercom versus the employee at this Lowe’s that acted like I was a party of 10 coming into a restaurant before closing hours and could not be bothered to help. I had to instruct her how to look up a product I did not know the exact model type of, before realizing I was only wasting my time and walked out.
There was one clerk at this Lowe’s that did attempt to help me, but customer service couldn’t not have been more annoyed I was asking for assistance.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Warwick, RI?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical products, garden tools, flooring, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the regular store hours for Lowe's Warwick location?
Lowe's in Warwick, RI is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Warwick offer pickup and delivery services?
Yes, Lowe's in Warwick offers both in-store pickup and delivery services for customer convenience.
How do I check the status of my order?
You can check your order status online by entering the order number or by logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What should I do to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your Order History online. In-store returns require proof of purchase at the customer service desk.
Are there installation services available at Lowe's Warwick?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, and more to help with your home improvement projects.
What payment options are accepted at Lowe's Home Improvement in Warwick?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Which nearby places can I visit before or after shopping at Lowe's Warwick?
Nearby places include Starbucks for coffee, Stop & Shop for groceries, The Salvation Army Thrift Store Donation Center for thrift shopping, and Mattress Firm for furniture needs.
Are there nearby services like locksmiths close to Lowe's in Warwick?
Yes, several nearby locksmith services include Minute Key and minuteKEY, which can assist with key and lock needs while you shop at Lowe's.
How can nearby banks or financial service centers assist me when visiting Lowe's in Warwick?
Nearby banks such as Centreville Bank and Citizens Bank Supermarket Branch can provide financial services like withdrawals or currency exchange, which may be convenient during your visit to Lowe's.