Lowe's Home Improvement

4.0
1672 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Warwick, RI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
555 Greenwich Avenue, Warwick, RI
02886, United States

Hours

Reviews

4.0
1,526 reviews
5 stars
764
4 stars
399
3 stars
162
2 stars
62
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times at registers.

Product Availability

Several reviews mentioned issues with empty shelves and limited stock, leading to frustration among customers.

Delivery Issues

Numerous complaints were made regarding delivery delays, poor communication, and unsatisfactory service during appliance deliveries.

Helpful Staff

Despite negative experiences, some customers praised specific employees for their helpfulness and knowledge, particularly in the garden and paint departments.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers reported disorganization in specific areas.
  • RP
    russell price
    3 days ago
    1.0
    I would give a zero if it were an option. I’ve been a long time Lowes shopper and recently purchased a dishwashing machine for my home. It has been nothing but problems has not worked. I’ve contacted Lowes a total of five times. I’ve had the installers out four times and had a GE warranty person out once as well and four months into this process, the dish machine still doesn’t work and nobody cares absolute worst experience in my life. I will never purchase anything from Lowes again and I urge anyone and everyone who is interested in Customer Service to point out this store?
  • AA
    AM
    Nov 1, 2025
    1.0
    Just FYI- No longer allowing military discounts for spouses. Crazy given half the state is employed by the military. Per the manager, even if your spouse is on deployment, you can't use it. Oh, and She was rude as can be about it. Absolutely horrible. We'll be going to Home Depot from now on.
  • NC
    Nick Cetola
    Oct 30, 2025
    5.0
    Nothing to complain about. Asked someone where something was and I couldn't find it on my own. While the item was in what I think was an unusual place it was exactly where the Associate told me it would be.
  • AA
    Ashley
    Oct 28, 2025
    5.0
    Had beautiful plants I needed for home that was the reason for my trip.
  • KO
    Kevin O
    Oct 2, 2025
    1.0
    I’ve gone to this Lowe’s for about 8 years and tonight was my last night - the employee at customer service desk working at 9:15 on 10/2 is half the reason, empty shelves, or products that are stocked are falling apart or broken. Instead I went to Home Depot up the road and got helped right away and they actually had the product I was looking for as promised per their online page. Their customer service desk actually called over two different people to help over the intercom versus the employee at this Lowe’s that acted like I was a party of 10 coming into a restaurant before closing hours and could not be bothered to help. I had to instruct her how to look up a product I did not know the exact model type of, before realizing I was only wasting my time and walked out. There was one clerk at this Lowe’s that did attempt to help me, but customer service couldn’t not have been more annoyed I was asking for assistance.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.