Lowe’s in Warwick, RI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback indicates a significant inconsistency in customer service, with some employees being praised for their helpfulness while others were reported as rude or unresponsive.
Product Availability
Customers noted that while the store generally has a good selection, there were instances of items being out of stock or discrepancies between online inventory and in-store availability.
Delivery Issues
Multiple reviews highlighted problems with delivery services, including delays, damaged items, and poor communication regarding delivery schedules.
Store Cleanliness
Some customers reported cleanliness issues, particularly in the store's entrances and bathrooms, while others found the store to be clean and well-organized.
Helpful Staff
Several reviews mentioned specific employees who provided excellent service, indicating that there are staff members who go above and beyond to assist customers.
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Lora
4 days ago
1.0
I purchased a refrigerator & was told by the salesman that the doors would be removed to fit it through my house door. The delivery person said that the freezer drawer couldn’t be removed so he couldn’t deliver it. He told me that the salespeople are “crazy” & will say anything to make a sale(not very professional in my opinion ). I went back to Lowe’s and purchased another refrigerator with 4 doors on it & was guaranteed that it could be delivered. The delivery person said that since the left door had the ice machine in it he couldn’t take that door off and refused delivery. I spoke with his supervisor who assured me that it could be done & I rescheduled for it to be delivered again. Same thing happened with the “better” delivery crew that I was promised. After 3 unsuccessful attempts and many annoying phone calls I went to Wickford Appliance & purchased the exact same Frigidaire refrigerator. It was delivered today by the most professional and competent crew. They took out my old fridge, took all the doors off the new one, even took my house door off and completed this in just under a 1/2 an hour. They also sent out a person to run a new line for my ice maker which is another thing Lowe’s store promised me but their delivery person said they don’t do. The lack of communication and accountability between Lowe’s sales department and delivery is non existent. I refuse to purchase anything from Lowe’s ever again. I strongly suggest if you need an appliance go to Wickford Appliance their customer service is excellent. They even price matched the fridge because they had it at a higher price. The other thing is that their delivery people are their employees, not a third party. They also cover the warranty, not a third party. For this experience with Lowe’s that started before Christmas I would give negative stars if I could. Also it has been 4 days since the third failed delivery and no one from Lowe’s has reached out to me. Shame on you Lowe’s for your deplorable customer service.
RS
Rob Sullivan
Dec 20, 2025
5.0
The quality of wood is much better than most box stores.
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X X
Dec 14, 2025
3.0
I had to wait 20 minutes for someone to unlock the romex wire.
DF
Denise Fournier
Dec 6, 2025
4.0
Had trouble signing in and ended up having to go in
MP
Music Playlist
Dec 3, 2025
1.0
I don’t know what was going on with the women at Lowe’s today but the way I was treated was beyond not okay . The two heavyset women that are working the front, one was old with a 12 year patch on and the other was younger short brown hair brown eyes red vest , they are some of the rudest people that I have ever interacted with for absolutely no reason. I came in needing help. The older one was extremely rude, right away she couldn’t be bothered with helping Me she had no desire to help me, & made it very obvious. So I walked away. I go to get help from the other heavyset girl, and not only was she completely clueless of what she was supposed to help me with, she was extremely rude.
The difference in help I got from the men and women today was like I was at two so stores , the men that were helping me there were actually helpful. I understand that I'm a girl, and men may be more understanding and more gentle to women, but I was a girl. I came into the store, and I went to these women because I felt more comfortable with them Like, I'm a girl in a hardware store. I don't go to hardware stores all the time. I don't know what I'm doing or going So I went to these women thinking they would be nice. And they were so rude that if my purchase wasn't already paid for online, I would have walked out. The men on the other hand were so kind and helpful I wish o went to them first one of them was even on break and he helped Me and showed Me were to go , these women helping Me were the exact opposite.
I don’t know what I could have done to be treated like this I wasn’t even in inappropriate clothing and they immediately were rude the moment I walked in and asked for help . To be treated like this at all is not okay but to be treated like this by women and for no reason is just so wrong . Then there was another one next to the heavy girl in the red vest when I went back up to ask for help her coworker was putting up a tree and was giving Me the dirtiest look for no reason o couldn’t believe it , I didn’t even speak to her . I’m not sure what was going today or why they treated Me like this but I never wanted to leave a store so badly . Like I said if My order wasn’t already paid for online I would have immediately left
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's Home Improvement offers a wide selection of hardware products and construction needs including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and installation services for many home improvement areas.
What are the store hours for Lowe's Home Improvement in Warwick, RI?
Lowe's Home Improvement is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with specific holiday hours on major holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to its customers for added convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return online in Order History, and in-store returns need proof of purchase at the customer service desk.
What brands are available at Lowe's?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, Bosch, Kohler, Weber, and many more trusted names for appliances, tools, and home improvement products.
What nearby places can I visit around Lowe's Home Improvement in Warwick, RI?
Nearby places include the Warwick Musical Theatre for entertainment, ALDI supermarket for grocery shopping, and several dining options like Taco Bell and Agaves Mexican Grill which you can visit before or after shopping at Lowe's.
Are there nearby services for hardware and locksmith needs near Lowe's?
Yes, there are nearby locksmith services such as minuteKEY and Minute Key close to Lowe's, which can be useful if you need key or lock services while visiting the area.
What transportation or location advantages does Lowe's have in Warwick, RI?
Lowe's is located at 510 Quaker Lane, Warwick, RI near popular retail and service businesses, making it convenient to combine errands when visiting. Additionally, nearby facilities like the American Health Fitness Center or Raymour & Flanigan Furniture provide opportunities to plan a full day out in the area.