Laundromax

4.1
333 reviews

Hours

Reviews

4.1
333 reviews
5 stars
217
4 stars
32
3 stars
23
2 stars
18
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tracy received numerous commendations for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The laundromat is consistently noted for its cleanliness, with several reviews highlighting the tidy environment maintained by staff.

Service Issues

Some customers reported issues with the pickup/drop-off service and machine malfunctions, indicating a need for improvement in operational reliability.

Pricing Concerns

There are complaints about recent price increases and issues with the payment system, leading to dissatisfaction among some customers.
  • ZM
    Zenaida Martinez
    Dec 23, 2025
    5.0
    Edward was very friendly., helpful and professional. Great service!!
  • MT
    MaryAnn Tallakson
    Nov 23, 2025
    3.0
    I requested a pick up/drop off service online for Sat 11/23. My pickup time was pushed back several times before I got a text saying the order was canceled. I rescheduled the pickup time but it was taking too long. I wanted to cancel but couldn't figure out how to do so online. I tried to call but there was no answer. So I just left it alone and waited for the driver to pickup. I got a text this morning, Sunday 11/23 saying there was a pair of sneakers in my bag and asking if I wanted them washed also. I let them know I just wanted the clothes washed not the sneakers. I get my clothes back Sunday evening but I didn't get the hamper that I sent with my clothes nor did I get my shoes back. I have tried to call the store to let them know but again the phone just rings.
  • MB
    Melissa Bettencourt
    Nov 11, 2025
    5.0
    Edward was very helpful, and suggested the perfect size laundry bag..and the right size machine for my laundry..a great experience on mineral spring ave Pawtucket
  • BA
    Briana Amador
    Oct 11, 2025
    5.0
    I come here regularly and i had the chance to meet catalyna; she was great! Had high energy, great vibe honestly!
  • TL
    Tatyana Labrae
    Sep 20, 2025
    5.0
    Tracy is wonderful Professional attentive, hardworking, friendly, always willing to help, she is one of the best employees you have here. You're lucky to have her as an employee. I would like to thank her for her service in it's entirety. Thank you Tracy for everything that you do. I love this location because of her she makes it such a positive experience each and every time. 😊💕

Frequently Asked Questions About Laundromax

What are the operating hours of Laundromax at 479 Mineral Spring Ave?

Laundromax is open daily from 6:00 AM. On weekdays (Monday to Thursday), it closes at 12:30 AM, and on weekends (Friday to Sunday), it stays open until 1:30 AM.

What payment methods are accepted at Laundromax?

Laundromax accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Contactless payments, Discover, Mastercard, Samsung Pay, and Visa.