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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in North Smithfield, RI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
19 Dowling Village Boulevard, North Smithfield, RI
02896, United States
Hours
Reviews
4.1
1,474 reviews
5 stars
776
4 stars
377
3 stars
133
2 stars
58
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and rude interactions.
Delivery Issues
Several customers reported problems with delivery, including items being sent to incorrect addresses and difficulties in resolving these issues.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, many expressed frustration over the lack of assistance from staff in various departments.
Store Organization
Customers noted that the store was often disorganized, with items out of stock or misplaced, leading to difficulty in finding products.
Self-Checkout Experience
Many reviews criticized the reliance on self-checkout, with customers feeling it detracted from the overall shopping experience.
- DSDestiny SilvaJan 1, 20261.0walked in at 6 not realizing the store had just closed but my key fob died in kohl’s parking lot and it’s 18 degree weather out. tried to explain my situation to a worker asking if i could quickly buy a battery to be able to get into my car as they stopped me at the door but with no compassion they said no they’re closed. i will never bring my business here again.
- VDvincent decarloDec 11, 20251.0Ordered item from milford,mass lowes that was to be delivered to me from north smithfield,r.i. lowes. Well item never came and was delivered to different address and picture that delivery driver took wasnt my house. Called north smithfield and they appeared somewhat not that interested in my non delivery. Well this was the 1st and last time to get any deliveries from n. smithfield,r.i. lowes and i will most likely dispute my cc pymt,if item doesnt show up. Also was put on hold for 45 minutes with customer service. Im 77 yr old disabled veteran who drove a truck for a living and i was proud of my delivery record. To bad they dont have minus star review
- CCChikaDec 11, 20251.0I visited this location to make a simple return at 12 PM on Dec 11 and unfortunately had a very negative experience with an employee named Kelly. My item, which was only $6, had become damaged, and I simply asked if it was possible to return it. Instead of assistance, I was met with unnecessary attitude, and she stated it wasn’t her fault it was damaged and would not process the return. I remained polite and respectful throughout the interaction, yet was met with extreme rudeness. As a person of color, I couldn’t help but wonder if the way I was treated was influenced by bias, as the hostility felt completely unprovoked. As a Gold Key member who spends a significant amount at Lowe’s, I’ve never felt so disrespected by an employee. This experience was disappointing and does not reflect the level of customer service I expect from the company.
- AWAugust WestDec 10, 20251.0This review not specific to this store. I purchased a Mohawk carpet from Lowes, which, when installed, was clearly defective. It has been almost 4 months since I filed a claim to replace the carpet and Mohawk (the carpet manufacturer) continues to say the claim is "under review" . So far Lowes has been sympathetic but ineffective while Mohawk continues to stall. My advice is don't buy carpet through any Lowes store as their customer support is ineffectual and their carpet supplier appears to have no intention of standing behind their product.
- GEGavin EsteyDec 9, 20251.0This is nothing against the store per say but the means in which they handled the Black Friday bucket release. This is the second year in a row I have attended. Year 1 - arrived at 540am, and no one was in the store yet and a small line out front. Fast forward to this year, arrive at the same time get in line, doors open to find out that the passes for the buckets had already been handed out earlier in the morning and then those customers left and came back. So the caveat of the buckets going to the FIRST 50 customers in the door was completely false as many of us entered the store to see a pile of buckets sitting there through the first 20 minutes of being open waiting on those pass holders to return. Our consolation was a 20% off coupon that we were told by the Manager and ASM that we could use day of, but clearly printed on the bottom it was not active until 12/5. Once again my rating/complaint is not directed at the stores performance overall, but the handling of the black friday members bucket giveaway.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in North Smithfield, RI?
You can find products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor & gardening equipment, bathroom storage, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in North Smithfield?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History before shipping it back. For in-store returns, provide proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's in North Smithfield?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are installation services available at Lowe's for home improvement projects?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, decking, HVAC, smart home installation, and more.
Does Lowe's provide any recycling services?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries at their store.
What nearby places of interest can I visit before or after shopping at Lowe's in North Smithfield?
Nearby you can visit places like ALDI USA for groceries, Planet Fitness for workouts, or Texas Roadhouse for dining. These locations offer convenient options to complement your visit to Lowe's.
Are there any nearby services for home or key needs close to Lowe's?
Yes, nearby there are locksmith services such as minuteKEY and Minute Key and Exterior Project Services for home-related needs to assist you along with your projects.
Can I find other retail options near Lowe's in North Smithfield?
Yes, nearby retail options include Kohl's department store, GNC for vitamins and supplements, and Mattress Firm for furniture, offering a variety of shopping opportunities close to Lowe's.