Lowe's Home Improvement

4.0
1462 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a North Providence, RI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1703 Mineral Springs Avenue, North Providence, RI
02904, United States

Hours

Reviews

4.0
1,367 reviews
5 stars
729
4 stars
315
3 stars
121
2 stars
53
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including difficulty finding help and unprofessional interactions with staff.

Delivery Issues

Numerous reviews highlighted significant problems with delivery, including missed deliveries and lack of communication regarding delivery schedules.

Product Availability

Customers frequently mentioned issues with product availability, particularly during sales, leading to frustration.

Helpful Staff

Despite negative experiences, some customers praised specific employees for their helpfulness and knowledge, indicating that staff performance can vary widely.

Store Cleanliness

The store was often described as clean and well-organized, contributing positively to the shopping experience.
  • SD
    Shawn Driscoll
    5 days ago
    1.0
    Only leaving 1 star because I can't leave 0. Paid for a small fence project (32' straight run no obstructions), told it would take 3 weeks, we're on week 7 with no end in sight. Project sat untouched for 4 weeks, calls to the store when unreturned, nothing happened until I was finally able to reach the salesman. Salesman still hasn't sent the plans to the installer. Save yourself the aggravation and go to Home Depot. Will post 1 star reviews daily until the fence is in. There's no way this place should have a 4 Star average.
  • JP
    Jerzy Polak
    Nov 12, 2025
    5.0
    This review is specifically for Chris in the plumbing department. Chris is a true steward of his craft - which is being extremely helpful to others. Saved me a few trips to the store, encouraged me to ask questions, and knows what he’s talking about. Chris - thanks for being passionate and helpful, you played a big role in this first time plumbers DIY project!
  • TD
    Takeysha Duarte
    Oct 28, 2025
    1.0
    I purchased a GE washer and dryer set. The set was supposed to be delivered and installed. The delivery and “installation crew” did not have the VERY BASIC items to install not once, but twice. I’d like to state how the delivery service DID NOT have the tape nor the connector to install my electric dryer. Also per GE I was supposed to get detergent samples in my owners manual Yet I had an owners manual that was cut throughout. In a plastic bag that obviously had been cut throug. And the installers sent ME to Home Depot to get the dryer connector and the tape needed to install my dryer! They stole my sample from GE. Ruined my owner manual AND sent me to the competitor to buy what they should have had to install. I would not recommend if you expect installers to come to your home WITH the equipment they needed to install.
  • KK
    Kim
    Oct 20, 2025
    1.0
    Just purchased a stove from Lowe's in North Providence a couple of months ago was cooking this evening and the glass door exploded Thank God there were no serious injuries I will be in the store tomorrow expecting a new stove immediately
  • JM
    Jay M.
    Oct 20, 2025
    3.0
    I often find myself in Lowe's for many DIY projects and I have no trouble getting what I need at Lowe's. I prefer to look for the items on the app and shop in person since the app tells you the location. This is often my best experience shopping in Lowe's. When I go in blind and look for help, it's either very difficult to get help or hard to find someone who wants to help. The department stores are made for the Pro shoppers so my experience will be vastly different than someone who comes in with an established business and is a Lowes Pro. Overall, it's conviently located, has just about everything needed for typically DIY needs and is a quick shop.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.