Extra Space Storage

4.9
1094 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1815 Plainfield Pike in Johnston, RI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1815 Plainfield Pike, Johnston, RI
02919, United States

Hours

Reviews

4.9
1,094 reviews
5 stars
1,046
4 stars
21
3 stars
7
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Alex, for being friendly, helpful, and professional.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with unexpected rate increases after promotional periods, indicating a lack of transparency.

Overall Experience

Many reviews highlight a generally positive experience with the storage services, recommending the facility for its helpful staff and good service.

Accessibility

Customers appreciated the ease of renting units and the convenience of the location, although some noted issues with access control.
  • KS
    Kurt Sparfven
    Oct 31, 2025
    5.0
    Liz was extremely helpful with finalizing my reservation. She went above and beyond and was very professional and happy. She was very easy to talk with and made me feel comfortable. I wish all people were professional and curious like she is. Definitely recommend.
  • RL
    Ricky Louis
    Oct 15, 2025
    5.0
    Great staff and very clean.
  • TN
    tori nunez
    Sep 29, 2025
    5.0
    Terrence walked me through my purchase on the phone- he was AWESOME- 5 star service
  • MM
    Melissa Manocchia
    Sep 14, 2025
    5.0
    Alex us very easy to speak to kind and always helpful
  • TR
    Thomas Roderick
    Sep 1, 2025
    1.0
    I rented the unit online. Went I went there. There was a moldy smell coming from other units. There’s a huge gap at the top of the units where someone could access your unit. Very disappointed. Never even used it. What a waste of money

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.