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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1765 Plainfield Pike in Johnston, RI today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.7
228 reviews
5 stars
201
4 stars
14
3 stars1
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Brian and Anne, received high praise for their exceptional customer service, knowledge, and willingness to help.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to the facility and the convenience of online booking.
Pricing Concerns
While many found initial prices reasonable, several customers expressed dissatisfaction with unexpected price increases after a few months.
Mixed Experiences
Some reviews highlighted serious issues with pest control and customer service, indicating a need for improvement in these areas.
- KRKen RileyNov 14, 20255.0Ann and Brian were great! No hard sell, just gave me the facility and pricing information I needed to make a decision. I've rented storage space before and never had this level of service. Also, this is an extremely clean facility
- JCJoy CervoneNov 10, 20255.0Very knowledgeable and zero pressure. Very clean and secure.
- JBJustina BorgesNov 6, 20255.0Brian was very kind he listened to my need and help me get the unit the fit my needs . Brian was very professional and knowledgeable he gave me outstanding service .
- EBEmily BermudezNov 2, 20255.0The service was excellent. Brian explained and showed me the difference units to accommodate my stuff. Thank you for your help and support.
- CVCarmen VazquezNov 1, 20255.0I want to give an excellent review to this location, specifically to Brian. Not only is he knowledgeable, but his customer service skills also show me that he is genuinely there to help, not just for the job. He took the time to show me units and explain pricing. Going over each step to clarify any doubt. I pray for more dedicated people like Brian when providing Customer Service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Johnston, Cranston, Auburn, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Plainfield Pike and Nardolillo St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the office hours at Extra Space Storage in Johnston, RI?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Can I access my storage unit outside of office hours?
Yes, the gate hours are from 6:00 AM to 10:00 PM daily, allowing access to your unit during these times.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many climate-controlled units are available to protect temperature-sensitive items, alongside standard units without climate control.
Are packing and moving supplies available for purchase at Extra Space Storage?
Yes, various moving and packing supplies, including boxes, are available for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
It is located at 1765 Plainfield Pike, Johnston, RI 02919, near the intersection of Plainfield Pike and Nardolillo Street.
Is Extra Space Storage accessible for people with disabilities?
Yes, the facility is ADA compliant and provides elevator access and wide drive aisles to accommodate all customers.
Can you recommend nearby places to visit or services when visiting Extra Space Storage?
Nearby you can find Walmart Grocery Pickup for shopping convenience, Dunkin' Donuts for coffee and snacks, and Planet Fitness if you'd like to fit in a workout around your storage visit.
Are there any nearby automotive or repair services near Extra Space Storage?
Yes, Exclusive Auto Body offers automotive repair and towing services close to Extra Space Storage, helpful if you need vehicle assistance during your visit.
What nearby services can help with keys or lock issues?
minuteKEY and Minute Key locksmith services are nearby to assist with any key or lock needs while you're storing or retrieving belongings.