Extra Space Storage

4.8
668 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1640 Hartford Ave in Johnston, RI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1640 Hartford Ave, Johnston, RI
02919, United States

Hours

Reviews

4.8
668 reviews
5 stars
604
4 stars
30
3 stars
15
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Liz and Mandi, received high praise for their friendliness, knowledge, and helpfulness, making the rental process smooth and enjoyable.

Pricing Issues

Several customers expressed dissatisfaction with sudden price increases after initial promotional rates, feeling it was unfair and poorly communicated.

Facility Condition

While many reviews noted cleanliness and convenience, there were complaints about maintenance issues, including security concerns and pest problems.

Overall Experience

Most customers reported positive experiences with the staff and services, recommending the facility despite some concerns about pricing and maintenance.
  • PK
    priscilla karageh
    Dec 18, 2025
    5.0
    Liz is awesome great experience
  • R3
    Rich 300XCW
    Dec 13, 2025
    5.0
    Elizabeth was very helpful and knowledgeable about the various Units I was interested in. Also a great asset in determining what size space I would need.
  • RH
    ryan hilsman
    Dec 6, 2025
    5.0
    Came in today and dealt with Liz. She was very knowledgeable and extremely helpful. This company could use 5 more employees like her.
  • SL
    Steven Lufkin
    Dec 3, 2025
    5.0
    Liz is wonderful to work with! I definitely will recommend extra storage space to anyone I may know who needs storage. Thank you liz for your help!!
  • JC
    justin catanzaro
    Nov 24, 2025
    5.0
    I’ve been looking for a storage unit for quite a while and found a unit in Johnston and Elizabeth H helped me out tremendously. She was incredible at showing me everything and explaining everything took me on a tour was absolutely wonderful. Would definitely recommend to family and friends to work with Elizabeth and extra space storage

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.