Brand Certified
Extra Space Storage
4.8(678 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1640 Hartford Ave, Johnston, RI
02919, United States
Certified by Extra Space Storage • Mar 01, 2026
(401) 331-0404
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/rhode_island/johnston/501845/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1640 Hartford Ave in Johnston, RI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
678 reviews
5 stars
612
4 stars
31
3 stars
16
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Liz and Mandi, received high praise for their friendliness, knowledge, and helpfulness, making the rental process smooth and enjoyable.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases after initial promotional rates, feeling misled about the pricing structure.
Facility Condition
While many reviews noted the cleanliness and convenience of the facility, there were also complaints about maintenance issues, such as security concerns and pest problems.
Overall Experience
Most customers reported positive experiences overall, highlighting the helpful staff and ease of access, but some voiced serious concerns about pricing and facility management.
- LKleslie kelly2 days ago5.0Very easy rental process , in and out .
- KCkaren chielloFeb 10, 20265.0Met with liz today Liz was absolutely a pleasure to meet She was very professional and thorough Made it extremely easy to assist me with purchasing a storage unit. I will definitely recommended Liz to my family and friends
- DJDonna JFeb 10, 20265.0I went to the Hartford ave Johnston’s location to find out prices and sizing of units, I had the pleasure to have Liz help me with everything. She was awesome! She’s kind and knowledgeable
- BJBrittany JohnstonFeb 10, 20265.0Liz at the Hartford ave Johnston location is very friendly, helpful and patient. I appreciate the time she took to explain to me all my options 😊 very please with my experience
- ABAmy BoydFeb 5, 20265.0Liz is wonderful I experienced great customer service with her . Very professional and good listener She meet all my needs and complaints was handled in a timely fashion . She really came through for me and made my day better .... it was great doing business with her. She is a valuable worker for this company .. thank you Liz for you patience with me and for all your help. Amy
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Johnston and North Providence.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Hartford Ave just off I-295.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 3.9 miles from Rhode Island College.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours for Extra Space Storage in Johnston, RI?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
Can customers access their storage units on the same day and at any time during open hours?
Yes, the gate hours match the facility hours, allowing access to storage units from 6:00 AM to 10:00 PM every day.
What types of storage units and features does Extra Space Storage provide?
Features include drive-up access, climate-control options, electronic gate access, covered loading bays, RV parking, wide drive aisles, and on-site resident manager availability.
Are packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of packing and moving supplies, including boxes, both online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa payments.
Is Extra Space Storage near any landmarks or major intersections in Johnston, RI?
Yes, it is located on Hartford Ave just off Interstate 295, making it easily accessible by freeway.
Are there any notable businesses or services near Extra Space Storage that customers might visit?
Nearby businesses include Absolute Respiratory Care Inc, The Peterbilt Store for automotive needs, and New England Massage and Healing Arts for wellness services.
How can nearby transit or landmarks help customers find Extra Space Storage?
Being close to the intersection of Hartford Ave and I-295 helps customers easily locate the facility when navigating from nearby cities or landmarks.
What nearby amenities can customers enjoy before or after visiting Extra Space Storage?
Customers can visit local businesses like the Lighthouse Restaurant for dining or Gravity Yoga Center for wellness activities nearby.
Brand Certified Facts from Extra Space Storage
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