Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cranston, RI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,985 reviews
5 stars
1,039
4 stars
418
3 stars
226
2 stars
88
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and rude interactions.
Staff Availability
Customers frequently noted difficulty in finding staff for assistance, leading to long wait times.
Product Availability
There were complaints about inaccurate stock information and issues with product quality, including damaged items.
Positive Experiences
Some customers highlighted positive interactions with specific employees who provided excellent service.
Store Condition
The store was described as clean and well-stocked, but some areas were noted as disorganized or poorly maintained.
- RRRachell RosarioNov 15, 20255.0Un mundo de posibilidades en un solo lugar pon en marcha tu hogar soñado desde un piso ,puertas ventanas cocina modular lámpara plomeria pintura cristalería baño alfombra y mucho más ….Lowe’s
- CBClement BadeauOct 30, 20254.0Hard to find help in the store people stand around chatting and dont ask if you need anything
- PGPallavi GoelOct 15, 20251.0Trying to call this place to ask a simple question is a nightmare. The employees give you attitude and don’t know anything about the products that they sell. You also constantly get put on hold and they don’t even have any hold music just some grating phone ringing and annoying messages.
- MBMelanie BroccoliOct 13, 20255.0Lowe’s Lowe’s Lowe’s!!! By far the best customer service!!!
- AGAaron GarnettOct 3, 20251.0They never update their website to show in store stock. They have something advertised as being available in store for a price lower than whats actually in their store. Customer service doesn't care and cant be bothered to correct anything. Not even an apology for the inconvenience of driving there and wasting my time to figure this out.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Cranston, RI offer?
Lowe's offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more. They also provide installation services such as appliance installation, flooring installation, and HVAC installation.
What are the store hours for Lowe's Home Improvement in Cranston, RI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some holidays having reduced hours or being closed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places that could be useful for customers visiting Lowe's in Cranston?
Yes, nearby places include minuteKEY and Minute Key for locksmith services, Blue Rhino Propane Exchange for propane supplies, and Western Union for money transfer services. Customers might find these useful for related errands during their visit.
What nearby recreational areas can customers visit when coming to Lowe's in Cranston?
Customers can visit nearby outdoor spots like Tongue Pond, which is a lake suitable for fishing, and Washington Secondary Trail, a hiking and mountain biking trail, offering pleasant breaks before or after shopping.
Are there shopping options close to Lowe's Home Improvement in Cranston?
Yes, Cranston Parkade shopping center and nearby stores like Sally Beauty, Shoe Dept., and Citi Trends offer additional retail experiences close to Lowe's, perfect for customers looking to combine errands.
How can customers find product safety and recall information for items purchased at Lowe's?
Recall and safety information for products sold through Lowe's is posted on the Lowe’s Recalls and Product Safety News page on their website.
What brands are available at Lowe's Home Improvement in Cranston?
Lowe's stocks a variety of trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, and many others for appliances, tools, and building materials.