Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Cranston, RI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,999 reviews
5 stars
1,049
4 stars
419
3 stars
225
2 stars
89
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their assistance.
Staff Availability
Numerous reviews mention difficulty in finding staff to assist customers, leading to frustration and long wait times.
Product Availability
Customers frequently noted issues with product availability and discrepancies between online inventory and in-store stock.
Store Cleanliness
Some reviews highlighted the store's cleanliness and organization, while others described it as dirty and uninviting.
Curbside Pickup
Many customers expressed dissatisfaction with the curbside pickup process, citing long wait times and poor communication.
- RBRev. Burton Bagby-Grose2 days ago1.0Lowe’s now has AI answering the phones at every location, but you have to call each location to ask if they have truck rental. And if they don’t, the AI can’t tell you who does. And the people who answer the phone can’t tell you who does. And their website can’t tell you who does if the location you selected does not. A really poor use of technology and sorry customer service.
- JPJacob Pruitt2 days ago1.0So Lowe’s has AI answering the phones at every location, but you have to call each location to ask if they have truck rental. And if they don’t, the AI can’t tell you who does. And the people who answer the phone can’t tell you who does. And their website can’t tell you who does. A really poor use of technology and sorry customer service.
- NRNorberto Renovales3 days ago5.0I like the app . It is very good.
- FRFaical RayaniDec 22, 20255.0Thank god for Chris the plumbing sales associate. Without this guy I’d be cooked! He saved my life. Whatever he’s getting paid it’s not enough. He basically told me how to set up the whole plumbing jig under my sink and got me all the parts and dry fitted it for me. All while helping 3 other people, going back and forth between Spanish and English. Chris is the man!
- DHDane HendersonDec 20, 20251.0Lowes is the female version of Home Depot. Also, MUST register kids for workshops can't just stop by in store. utterly ridiculous!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Cranston, RI offer?
Lowe's offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more. They also provide installation services such as appliance installation, flooring installation, and HVAC installation.
What are the store hours for Lowe's Home Improvement in Cranston, RI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some holidays having reduced hours or being closed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places that could be useful for customers visiting Lowe's in Cranston?
Yes, nearby places include minuteKEY and Minute Key for locksmith services, Blue Rhino Propane Exchange for propane supplies, and Western Union for money transfer services. Customers might find these useful for related errands during their visit.
What nearby recreational areas can customers visit when coming to Lowe's in Cranston?
Customers can visit nearby outdoor spots like Tongue Pond, which is a lake suitable for fishing, and Washington Secondary Trail, a hiking and mountain biking trail, offering pleasant breaks before or after shopping.
Are there shopping options close to Lowe's Home Improvement in Cranston?
Yes, Cranston Parkade shopping center and nearby stores like Sally Beauty, Shoe Dept., and Citi Trends offer additional retail experiences close to Lowe's, perfect for customers looking to combine errands.
How can customers find product safety and recall information for items purchased at Lowe's?
Recall and safety information for products sold through Lowe's is posted on the Lowe’s Recalls and Product Safety News page on their website.
What brands are available at Lowe's Home Improvement in Cranston?
Lowe's stocks a variety of trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, and many others for appliances, tools, and building materials.