Business Details
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Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
RONA+ Sherbrooke offers everyday low prices on all quality home improvement products, hardware products, garden products, kitchen renovation products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, RONA+ is your headquarters for all building materials. Shop online or at your Sherbrooke, QC RONA+ store today to discover how easy it is to start improving your home and yard.
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
929 reviews
5 stars
386
4 stars
314
3 stars
112
2 stars
36
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported inconsistent service quality.
Product Availability
Customers appreciated the wide selection of products, but there were complaints about stock issues and delivery problems.
Store Experience
The store layout and cleanliness received positive remarks, but some customers experienced difficulties with accessibility and navigation.
Delivery Issues
Several reviews highlighted frustrations with delivery delays and miscommunication regarding orders.
Pricing Concerns
While some found prices competitive, others noted higher prices compared to competitors, leading to dissatisfaction.
- FLFrank LabinneNov 8, 20253.0De plus en plus mort....pas de choix, comparativement a une certaine époque
- MFmichel fortinNov 2, 20255.0Excellent service des employés
- MBMaxim BonnevilleOct 10, 20255.0Les employés sont tellement gentils ! Aucune pression pour acheter, des conseils adaptés à nos besoins... Toujours un excellent service, merci beaucoup !
- ASAland SearsSep 24, 20255.0Merci à Pierre à la plomberie qui nous a sorti de la merde, et qui connaît ses produits très bien comparativement à deux jeunes qui nous avaient suggéré des produits qui sont nuls, il a fallu qu’on retourne chez RONA, le tout pendant que nous payons un contracteur qui avait donné pas un bon produit Pierre à la plomberie nous a tout régler ça en moins d’une heure s’il vous plaît prenez garde aux gens que vous engagez faites des recherches. Merci
- FRFrédéric RouxSep 10, 20255.0Personnel avenant et intéressé à aider le client. Çà donne le goût de retourner travailler 😉😅
Frequently Asked Questions About RONA+ Sherbrooke
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is the return policy at RONA+ Sherbrooke?
You can return most products, except appliances, within 90 days of purchase in original condition with receipt for a refund, exchange, or store credit. See https://www.rona.ca/en/returns-and-refunds for details.
How can I check the status of my RONA+ order?
Check your order status online by entering your order number and email, or by logging into your RONA account. Email updates will be sent if your order status changes.
Does RONA+ Sherbrooke offer delivery services?
Yes, delivery is available. Parcel delivery is free on purchases over $49; truck delivery for larger items is $79. Contact your local store or visit https://www.rona.ca/en/online-purchases for details.
Can I pick up my online order at the RONA+ Sherbrooke store?
Yes, choose 'Pick-up in store' at checkout, then pick up your order once you receive a confirmation email. Use designated curbside spots or pick up inside with photo ID and confirmation email.
What are the RONA+ Sherbrooke store hours?
RONA+ Sherbrooke is open Monday to Friday from 8 AM to 9 PM, and on Saturdays and Sundays from 8 AM to 5 PM.
What types of products are available at RONA+ Sherbrooke?
RONA+ Sherbrooke offers a wide range of home improvement products including appliances, tools, paint, flooring, kitchen and bathroom supplies, outdoor furniture, and more.
What payment methods does RONA+ Sherbrooke accept?
They accept Visa, MasterCard, American Express, PayPal, and cash in-store. Online purchases require credit card or PayPal payments.
Are there any nearby stores where I can shop after visiting RONA+ Sherbrooke?
Yes, nearby stores include Bouclair for home décor, HomeSense for furniture and home goods, and Marshalls for department store items, providing convenient options to continue shopping.
Which food options are near RONA+ Sherbrooke for a quick meal?
Subway sandwich shop and Au Vieux Duluth restaurant are close by, making it easy to grab a meal before or after your visit to RONA+ Sherbrooke.
How can nearby services support my home improvement projects at RONA+ Sherbrooke?
Nearby services like Bureau en Gros for printing services, minuteKEY for locksmith needs, and Bell for telecommunications can complement your projects and errands around RONA+ Sherbrooke.