Customer Service
Many customers praised the personalized and attentive service from staff members, particularly highlighting individuals like Agathe, Claudia, and Donia for their professionalism and helpfulness.
Product Quality
While some customers appreciated the quality of the blinds, others reported issues with defective products and poor installation, leading to dissatisfaction with the overall quality.
Installation Issues
Several reviews mentioned problems with the installation process, including incorrect measurements and misalignment, which resulted in frustration and additional follow-up needed.
After-Sales Support
Customers expressed disappointment with the after-sales service, citing difficulties in communication and lack of resolution for issues with their orders.