The Brick Distribution Centre

4.6
2090 reviews
Get DirectionsCallWebsite

Business Details

10001 Boul Métropolitain E, Montréal-Est, QC
H1B 5Y3, Canada
(514) 881-4100
http://www.thebrick.com
GoogleFacebook

About

Warehouse Storage Facility
The Brick Distribution Centers are here to serve you with friendly service and convenient hours for pickup. We maintain stock on thousands of great products so you can quickly get your new purchase home. Everything from appliances, mattresses, furniture and electronics are routed through our buildings to ensure quality control and safe handling of your new purchase. The Distribution Center's are the backbone of our incredible Brick delivery service. We offer coast to coast delivery and we have a fleet of trucks to bring small and large items right to your door and into your home.

Location

The Brick Distribution Centre
10001 Boul Métropolitain E, Montréal-Est, QC
H1B 5Y3, Canada

Hours

Reviews

4.7
2,069 reviews
5 stars
1,668
4 stars
252
3 stars
57
2 stars
13
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful service provided by staff, particularly highlighting individuals like Jonathan, Amy, and Luigi.

Efficiency

Many reviews noted the quick and efficient service, especially during order pickups and deliveries.

Professionalism

While most feedback was positive, there were significant complaints regarding unprofessional behavior from a supervisor, which negatively impacted some customers' experiences.

Accessibility

Customers appreciated the ease of access to the distribution center and the clear instructions provided by staff.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, often mentioning they would return for future purchases.
  • RR
    Rahim Ramjan
    2 days ago
    5.0
    Love Samsung products, extremely happy with this wagser and would recommend it without hesitation. Also had a great service from Amy (The Brick), really appreciated!
  • DD
    Debileleger
    2 days ago
    1.0
    Pire service client que j’ai jamais vue dans un institut professionnel il te traite comme de la msrde quand que tu est polie avec eu et te font attendre près de 1h pour un colis qui est stipulé près pour le ramassage ! Plus jamais je ferait affaire avec brick c’est une gagne qui aime pas leur job
  • CB
    Christophe Bélanger
    5 days ago
    5.0
    Excellente prise en charge dès mon arrivée à la guérite à l'entrée du stationnement pour aller récupérer mon achat en mode cueillette au Centre de distribution. Personnel souriant et sympathique.
  • FH
    Frank Hot-rods
    Nov 5, 2025
    5.0
    Gros merci a jonathan au centre de distribution , j'ai fais mon achat en ligne et ma commande etais pas relacher. Mr jonathan as fais plusieur telephone et as reussi a faire debloquer ma commande etant donné que je part de loin pour mon ramassage . Il as tout regler et avec un sourire et un sens de l'humour !!! Merci de ton professionalism
  • GY
    Ghiles Yahiaoui
    Nov 5, 2025
    5.0
    Une très belle expérience vraiment c'est formidable et très rapide et aussi bien organisé, un grand merci a toute l'équipe de Brick.
Read more reviews on Google

Frequently Asked Questions About The Brick Distribution Centre

What are the regular pickup hours for The Brick Distribution Centre?

The Brick Distribution Centre is open for pickup Tuesday to Friday from 10:00 to 19:00, Saturday from 10:00 to 17:00, and Sunday from 11:00 to 17:00. It is closed on Mondays.

Is The Brick Distribution Centre open on holidays?

Yes, on November 11, 2025, The Brick Distribution Centre will be open from 10:00 to 19:00.