Customer Service
Many customers praised the professionalism and helpfulness of staff, particularly mentioning individuals like Maryse, Virginie, and Keyleane.
Installation Quality
The installation service received positive feedback for being quick and efficient, with installers being described as professional and meticulous.
Product Quality Issues
Several customers reported issues with product quality, including incorrect measurements and defective items, leading to dissatisfaction.
Communication Problems
There were complaints about poor communication, particularly regarding order updates and customer service responses, which left some customers frustrated.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it too high compared to competitors, while others felt the service justified the cost.