Customer Service
Many customers praised the staff for their professionalism, helpfulness, and attentiveness, highlighting specific employees like Marie-Claude, Jessica, and Ludovic for their exceptional service.
Product Quality
Overall, customers expressed satisfaction with the quality of the products, particularly the window treatments and installation services.
Installation Experience
The installation process received positive feedback, with many noting that it was efficient and well-executed.
Pricing Concerns
Some customers raised concerns about pricing, feeling that certain products were overpriced compared to competitors, and expressed dissatisfaction with perceived pressure tactics during sales.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and product defects, indicating inconsistency in service quality.