Brand Certified
The Brick
4.1(1957 reviews)
Certified by The Brick • Mar 08, 2026
Business Details
920 Boul Maloney Ouest, Gatineau, QC
J8T 3R6, Canada
Certified by The Brick • Mar 08, 2026
(819) 568-5115
Certified by The Brick • Mar 08, 2026
http://www.thebrick.com
Certified by The Brick • Mar 08, 2026
About
Certified by The Brick • Mar 08, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 08, 2026
Hours
Certified by The Brick • Mar 08, 2026
Reviews
4.1
1,957 reviews
5 stars
1,346
4 stars
178
3 stars
86
2 stars
48
1 star
299
- YNYves Ngabo3 days ago1.0When I purchased my new dishwasher, I was explicitly told by the sales team to have the old unit disconnected and ready for removal by the time of delivery. I followed these instructions carefully—the dishwasher was disconnected and placed just outside my front door two hours before the delivery window to make the process as smooth as possible for the delivery team. However, when the movers arrived, they immediately had an attitude and refused to take the old dishwasher. I was told that “store policy” required them to remove it from inside the home. I explained that I had only moved it outside to help them, but they still refused. If this policy exists, it should have been clearly communicated to me at the time of purchase. Had I known, I would have left the unit inside. I believe Brick can—and should—do better when it comes to customer service and setting clear expectations.
- TAThe Beauty AtelierFeb 28, 20265.0Nous avons eu une excellente expérience chez The Brick grâce à Josée et Stéphane. Ils nous ont accompagnés avec beaucoup de professionnalisme et de patience dans le choix de nos électroménagers pour notre nouvelle maison. Ils ont pris le temps de bien comprendre nos besoins, de nous conseiller honnêtement et de nous proposer les meilleures options selon notre budget. Leur service était attentionné, efficace et vraiment rassurant dans un moment important comme l’aménagement d’une nouvelle maison. Un grand merci à vous deux pour votre aide précieuse — nous sommes très satisfaits de nos achats !
- DKDiabou KabaFeb 28, 20265.0Une excellente expérience de magasinage chez Brick. Nous avons reçu un service exceptionnel de la part de José et Stéphane. Ils ont été professionnels, attentifs et ont offert un service à la clientèle impeccable du début à la fin. Nous sommes très satisfaits de notre expérience !
- RJRita JaberFeb 25, 20265.0Maria est magnifique!!! C’est ma perle rare du jour!! Brick à Gatineau!! Excellent service et terre à terre… Merci beaucoup Maria Je vous la recommande à 200%
- JRJosiane RodgersFeb 15, 20265.0Amine a été excellent du début à la fin! On a acheté notre matelas en décembre et sommes revenus pour l'échanger car nous étions inconfortables. Il nous a servi la première fois et nous sommes retournée voir directement en arrivant cette fois-ci. Ses conseils, sa volonté de nous aider et le temps qu'il a pris avec nous ont été plus qu'apprecié. Jamais nous n'avons eu l'impression que nous étions trop demandant ou trop lent malgré nos incertitudes. Il nous a aidé jusqu'à la fin. Ce fut une très belle expérience chez Bricks grâce à l'aide d'Amine (Béret). Excellent service de sa part!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified March 08, 2026Yext Knowledge Graph
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