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Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreRONA
RONA+ offre quotidiennement des prix bas sur tous les produits de quincaillerie et tous les besoins de construction de qualité. Trouvez des offres intéressantes sur la peinture, les meubles de patio, la décoration intérieure, les outils, les planchers de bois franc, la moquette, les appareils électroménagers, les essentiels de plomberie, les terrasses, les grils, le bois de construction, les nécessités de rénovation de cuisine, l'équipement extérieur, l'équipement de jardinage, les besoins en matière de décoration de salle de bain et plus encore. Que vous soyez débutant démarrant un projet de bricolage ou professionnel, Rona+ est votre siège social pour tous les matériaux de construction. Magasinez en ligne ou dans votre magasin Rona+ de Hull, Gatineau dès aujourd'hui pour découvrir à quel point il est facile de commencer à améliorer votre maison et votre cour.
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
987 reviews
5 stars
474
4 stars
304
3 stars
78
2 stars
36
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unprofessional behavior and lack of assistance.
Inventory Issues
Frequent complaints about inventory discrepancies and unavailability of items, leading to customer frustration.
Store Organization
Generally positive feedback on store organization and cleanliness, with easy access and ample parking.
Product Selection
Customers appreciate the wide range of products available, often noting competitive pricing.
- PPPascal Galiazzo (Pascal)Jan 2, 20264.0Excellent service mais n'avait pas la pièce...
- MYMax YDec 30, 20251.0This is not a bad place to shop. Over the past 6 or 7 months, I bought all my construction materials exclusively here. Yesterday, however, was my last purchase at any RONA+ store. I have never been treated so blatantly dishonestly before — and this already happened twice. I am specifically referring to the returns department staff, who do not want to listen to customers at all and behave in a very unprofessional and dishonest manner. Yesterday, I returned construction materials. I had accidentally left the receipts in my car and did not want to go back to get them because it was raining. I explained twice to the young female employee (With beautiful eyelashes on your eyes) that I have a Pro account with the store and that I paid using my debit card, which should allow the purchase to be found in the system. She did not even try to listen and simply said she would issue a gift card. She gave me a gift card for $53. After completing my shopping and paying with that gift card, I went back to my car, retrieved the receipts, and checked the actual value of the returned items. It turned out that, according to the gift card, I was refunded $53, while the real value of the returned items was $87 plus tax, as shown on my receipts. I will now have to personally reimburse this difference to my employer. From now on, I will spend more time commuting, but I will return to my previous construction supply store, where I shopped for more than two years. Even if it takes longer, at least I can be confident that I can return items at any time — with or without a receipt, especially when using a Pro account or the same payment card. Good luck to you, RONA+ Hull
- AKAlex KerrisonDec 9, 20255.0Always well organized and staff are helpful. My new local place to go.
- NJNilay JoshiNov 5, 20251.0Terrible customer service experience with a "manager" named Martine
- FJFrançois R. JolyNov 2, 20255.0Prix les plus bas en région sur la plupart des items en magasin.
Frequently Asked Questions About RONA+ Hull
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA+ Hull's return policy?
You can return most products within 90 days in original condition and packaging with your receipt for a refund, exchange, or store credit. Appliances may have different conditions. Visit https://www.rona.ca/en/returns-and-refunds for details.
How can I check the status of my order at RONA+ Hull?
Check your order status online by entering your order number and email or logging into your RONA account. You'll also receive email updates if your status changes. More info at https://www.rona.ca/en/track-order.
Does RONA+ Hull offer home delivery services?
Yes, delivery is offered for most products. Parcel shipping is free for orders over $49. Truck delivery is available for large items at $79 in most stores. Check https://www.rona.ca/en/online-purchases or contact the store for details.
What payment methods are accepted at RONA+ Hull?
You can pay with Visa, MasterCard, American Express, PayPal, cash (in-store only), or cheque. Credit cards are required for online purchases.
Are installation services available at RONA+ Hull?
Yes, many stores offer installation services for appliances, flooring, windows, doors, cabinets, and more. Visit https://www.rona.ca/en/install-services for details and to find participating stores.
What are the store hours for RONA+ Hull?
Monday to Friday: 8:00 AM to 9:00 PM; Saturday and Sunday: 8:00 AM to 5:00 PM.
Can I pick up my online order curbside at RONA+ Hull?
Yes, you can choose 'Pick-up in store' at checkout, schedule a pick-up time, park in designated curbside spots, call the store, and have your order brought to your vehicle. Bring a photo ID and confirmation email.
Which nearby hardware stores can I visit around RONA+ Hull?
Nearby hardware options include Réno-Dépôt and RONA Plus Hull itself, both offering a wide selection for home improvement projects.
What local dining options are near RONA+ Hull for a meal after shopping?
You can visit Saint-Eloi Café Bistro for French cuisine or Le Saint-Eloi for breakfast and brunch nearby.
Are there local places near RONA+ Hull where I can relax or enjoy outdoor activities?
Cardio Plein Air Hull offers outdoor fitness activities nearby, and the Garden Centre at Réno-Dépôt provides gardening supplies and a swimming pool area for shopping and leisure.