Brand Certified
The Brick
4.4(934 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
310, Charlottetown Mall 670 University Ave., Charlottetown, PE
C1E 1H6, Canada
Certified by The Brick • Mar 01, 2026
(902) 894-8866
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
The Brick
310, Charlottetown Mall 670 University Ave., Charlottetown, PE
C1E 1H6, Canada
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.4
934 reviews
5 stars
667
4 stars
130
3 stars
27
2 stars
20
1 star
90
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Customers generally praised the delivery service for being on time, professional, and efficient, with many appreciating the real-time tracking feature.
Sales Staff
The sales team received positive feedback for being knowledgeable, friendly, and helpful throughout the purchasing process.
Product Issues
Several customers reported issues with product quality and delivery, including damaged items and long wait times for replacements.
Customer Service
Mixed reviews on customer service; while some found it excellent, others experienced significant frustrations with follow-up and warranty claims.
- WHWilma Hanscome4 days ago5.0The Brick gave me a discount on my new freezer, on top of the sale price. It was delivered as scheduled. The tracking and delivery notification system used by The Brick is excellent. I'm very pleased with my purchase and the customer service.
- WBwade bingleyFeb 22, 20265.0On time, friendly people on the delivery truck, great service., very good deal, extremely happy.
- AMA MacLeanFeb 20, 20265.0Prompt delivery. Very pleased and being able to track the arrival real time is so convenient.
- JJJustinFeb 13, 20265.0Very thoughtful and professional service. From walk in purchase to delivery, everyone was extremely helpful, on-time, and not one hiccup. Thank you!
- ACAndrea ClintonFeb 11, 20264.0I love my new couch! Loved the updated delivery status! Knew exactly when they would be at my house. One thing I have to say is that they did not assemble the sectional and the plastic it was in was so dirty! So it was hard to keep my house clean.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item. Please refer to the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, we'll refund the difference. Conditions apply. See our Price Guarantee page for details.
Can I cancel my order and receive a refund?
Orders can be canceled any time before delivery or pickup either online or by visiting a store. Refunds are made to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my product purchase?
Extended warranties can be added during purchase in-store or online, or up to 30 days after receipt by visiting a store. Options are available during online checkout or through a sales consultant.
What delivery and pickup services does The Brick offer?
We provide curbside pickup, delivery, and no-contact delivery services to most areas. Some shipments use third-party couriers or Canada Post. Delivery is currently limited to Canada.
What are the store hours for The Brick in Charlottetown?
The Brick is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 7 PM, and Sunday from 12 PM to 5 PM. The store is closed on November 11, 2025 for the holiday.
What brands does The Brick carry?
The Brick offers a wide selection of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Miele, and many more across furniture, appliances, electronics, and mattresses.
What nearby stores can I visit along with The Brick in Charlottetown Mall?
Nearby stores include H&M for clothing, SEPHORA for retail beauty products, Sport Chek for sporting goods, and Claire's for fashion accessories. Visitors can enjoy a varied shopping experience all within close proximity.
Are there places to eat near The Brick that I can visit before or after shopping?
Yes, you can visit Pür & Simple bakery and smoothie bar nearby for a quick bite or refreshment before or after your shopping trip at The Brick.
How can I easily access The Brick by public transit or other nearby points of interest?
The Brick is located in Charlottetown Mall near popular stores like The Brick Mattress Store and appliance stores, making it easy to find. Visitors can combine their trip with shopping at Royalty Crossing shopping center nearby.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website