Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Charlottetown has the best articles and products for your renovation, construction, and home decoration projects.
Location
Hours
Reviews
4.1
13 reviews
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- GMGail MacDonaldJul 24, 20255.0Got a great price on my items and the staff was extremely helpful especially Rose who went out of her way to help me get my order right and have it delivered when I needed it. And George that delivered it was very professional and punctual. Will be back.
- SBShelley BrentnallFeb 18, 20255.0Great store! Knowledgeable staff,and great sales!
- JMJonathan MacInnisSep 25, 20245.0Very friendly and knowledgeable staff. A nice treat from the other big stores.
- TMTaylor McInnisSep 4, 20245.0Great customer service, very knowledgeable with great prices!
Frequently Asked Questions About RONA Charlottetown
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What products and services does RONA Charlottetown offer?
RONA Charlottetown offers a wide range of products for renovation, construction, and home decoration, including appliances, building supplies, hardware, flooring, kitchen and bathroom items, lighting, and tools. It also provides various installation services such as appliance, flooring, windows and doors, and bathroom installations.
What are the store hours for RONA Charlottetown?
RONA Charlottetown is open Monday to Friday from 8:00 AM to 5:00 PM and on Saturdays from 8:00 AM to 1:00 PM. The store is closed on Sundays.
How can I check the status of my order at RONA Charlottetown?
You can check your order status online by entering your order number and email address or logging into your RONA account. Email updates will be sent if your order status changes. More details are available on the RONA website.
Does RONA Charlottetown offer delivery services?
Yes, RONA Charlottetown offers delivery services. Parcel delivery is free for purchases over $49. Truck delivery is available for larger items like appliances and patio sets for a fee. Delivery options may vary based on location and product.
Can I return or exchange products purchased at RONA Charlottetown?
Yes, products (except appliances) can be returned within 90 days in their original condition and packaging with receipt for a refund, exchange, or store credit. Returns can be made online, in-store, or via customer service. Details and exceptions are on the RONA website.
What payment methods are accepted at RONA Charlottetown?
RONA Charlottetown accepts payments via Visa, MasterCard, RONA credit card, PayPal for online purchases, and by cheque. Cash payments are accepted only in-store.
Are there installation services available at RONA Charlottetown?
Yes, many installation services are available including appliance installation, flooring, roofing, bathrooms, decks, windows and doors, and more. For pricing and details, customers are encouraged to visit the store or check the installation services section online.
How can I find RONA Charlottetown from nearby locations?
RONA Charlottetown is located at 167 Minna Jane Drive, Charlottetown, PE, near places like Western Union, Habitat for Humanity ReStore, and Leon's Furniture Charlottetown, making it easy to locate while visiting these known spots.
Are there nearby stores where I can find complementary home renovation products?
Yes, nearby stores like Habitat for Humanity ReStore offer home goods and materials that may complement your renovation projects. After shopping at RONA, you can visit these nearby locations for additional options.
What nearby amenities can customers enjoy before or after visiting RONA Charlottetown?
Customers can visit nearby places such as St. Louis Bar & Grill for dining or Tangerine Hair and Spa for relaxation services. These locations provide convenient options to enhance your visit to RONA Charlottetown.