Yorktown Pools & Spas

Reviews

• KS

  Kaitlind Snouffer

  Apr 20, 2026
  1.0
  First time getting my pool cleaned professionally. I used Yorktown pools and spa because they are the closest to me that do pool cleanings. The first time the gentleman came out he was two and a half hours late. We were told he would be there at 8AM to do the pool cleaning. I was instructed to have the filter running for him to clean it. I waited two and a half hours before turning off the filter and leaving for work. I guess he then showed up later in the day to the filer being off. Instead of calling me so I could instruct him how to turn on the filter which is basically a light switch next to my pool he left and said he would come back tomorrow. I later found out that the company charged me for an hour of cleaning that day even though he didn’t clean the pool. The next day the same gentleman came, on time this time. I had the filter on and ready to go for him. He said that the filter wasn’t running strong enough for him to clean the pool. He then again left without cleaning the pool and I was given a second bill in the mail. I bought a new filter and scheduled a third appointment which they canceled without any notice because I messaged the manager expressing concern that I’m getting all these charges and no actual cleaning has been done. So they cancelled my cleaning appointment with no form of communication. When I called and complained to the supervisor he said he would come the following day to clean the pool for me. This being the third visit for him. He said psi was good. I chemical bombed it the day before so he could see all the dirt in the pool. My cameras and neighbor informed me that the supervisor was here for about twenty minutes and only used my pool skimmer and then left. I was charged 100 dollars per visit so 300 in total that I know of so that a supervisor could use my skimmer on the pool. I’m So confused right now. There is sand still on the bottom of the pool and leaves and dirt. I could’ve cleaned it with a skimmer. I thought he would’ve had equipment to clean it better. Is this normal for a professional pool place to only use a skimmer to clean the pool? Picture of what my pool looks like after they “professionally cleaned it”
• CS

  chris schott

  Mar 19, 2025
  5.0
  I’ve had several items repaired by Yorktown for our pool and have purchased many products from their store. Every experience has been excellent! The team is professional, knowledgeable, and always friendly. They take the time to explain everything and ensure you get exactly what you need. Their service is top-notch, and I highly recommend them to anyone looking for quality pool repairs and supplies!
• JK

  Jim Kurtz

  Dec 8, 2021
  5.0
  They always seem to have what you need for maintenance parts.
• LS

  Lee Shaull

  Apr 24, 2018
  5.0
  We have contracted with Yorktown Pools for a number of years now for the service they provide, notably opening/closing and maintenence. Yorktown has always been highly profession in dealing with them and their work top-notch! As long as we have a pool or if we come into the market for a new pool, Yorktown Pools and Spas will be our choice for our needs! Great work Yorktown! We very much appreciate all that you do for us!

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