Find everything you need for home upgrades at Lowe’s in York, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about unprofessional behavior from some employees and poor customer service experiences.
Product Availability
Customers frequently noted that Lowe's generally has a good selection of items, but there were complaints about inconsistent inventory levels and issues with damaged products.
Delivery and Installation Issues
Several reviews highlighted problems with delivery and installation services, including delays and miscommunication regarding orders.
Store Experience
The store environment was often described as clean and organized, but some customers expressed frustration with long wait times and self-checkout only options.
RB
Robert Bragg
Jan 3, 2026
3.0
Very difficult finding items since the store layout changed. I go to Ace now.
CG
Carlos Gallegos
Dec 31, 2025
5.0
Bought some materials to remodel our bathroom, the employee Manny was great in helping us out in selecting the right tiles.
TS
Tammy Stilley
Dec 28, 2025
5.0
Got a refrigerator delivered today.the guys were great want to give them a 10.i haven't got a text or email for survey.i wanted to be sure they get a 10 for delivery today thank you guys!.
KE
Kathryn Engle
Dec 26, 2025
5.0
I just like this store and I can find everything I need easily.
DL
David Longfield-Smith
Dec 10, 2025
5.0
This is my go-to store for hardware, home improvement, and tools. My wife has also found great deals on plants here. When we come into the store we often see Chris greeting customers just inside the entrance. He knows where everything is located, and is always happy to help. Yesterday, I returned a ceiling fan that I'd ordered online using a gift card. Jeanetta helped me at the returns desk, and she was friendly, fast and efficient. My refund went onto a Lowe's store card, so Jeanetta asked if I was looking for an item in the store or online. We wanted a semi-flush mount ceiling light we'd found on Lowes.com, so Jeanetta placed the order for us, quick and easy. I could not have asked for friendlier or quicker service. Thanks!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in York, PA offer?
Lowe's offers products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, lumber, paint, power tools, and more from brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kohler.
What services are available at Lowe's Home Improvement in York, PA?
Services include installation for appliances, cabinets, carpet, countertops, decking, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shutters, siding, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, and windows.
Can I purchase Lowe's products online and pick up in-store at the York, PA location?
Yes, you can shop online and use the in-store pickup service available at Lowe's York, PA store.
What are the store hours for Lowe's Home Improvement in York, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
What payment options does Lowe's accept at the York, PA store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement offer delivery and installation services?
Yes, Lowe's offers delivery and a wide range of installation services at their York, PA location.
Are there recycling options available at Lowe's in York, PA?
Yes, Lowe's offers recycling for light bulbs and batteries at this location.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in York, PA?
Nearby you can visit Starbucks coffee shop for a drink, VIP Nail & Spa for beauty treatments, and Crunch Fitness gym for a workout, all within the York Marketplace area.
Are there nearby services for locksmith or key-making close to Lowe's in York, PA?
Yes, Minute Key and minuteKEY are nearby key and locksmith services to Lowe's Home Improvement in York, PA, convenient if you need a new key or lock service during your visit.
What other shopping options are available near Lowe's Home Improvement in York, PA?
Near Lowe's, you can shop at York Marketplace including GameStop for video games and Pet Valu for pet supplies, offering a diverse shopping experience in one visit.