Leslie's Pool Supplies

4.3
42 reviews

About

Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in York, Pennsylvania and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Leslie's Pool Supplies
984 Loucks Rd, York, PA
17404, United States

Hours

Reviews

4.3
42 reviews
5 stars
27
4 stars
8
3 stars
2
2 stars
1
1 star
4
  • JK
    Jeff Kurek
    Aug 19, 2025
    5.0
    Friendly, knowledgeable staff. Very helpful.
  • JR
    Jeff Rosser
    May 27, 2023
    1.0
    Walked in needing advice on what chemicals to buy, how much, etc. Young man with a black hoodie asked if we needed any help. My wife explained. Somewhat open ended. Obviously needing guidance. He then stood there blank faced saying nothing. Then walked to the chlorinator products and said they have some. Then walked away. Didn’t care to help any more. Somewhat rude body language. Absolute worst customer service I’ve ever experienced. Walked right out. This place doesn’t deserve your business.
  • RC
    Robert Cox
    Sep 11, 2021
    1.0
    I purchased a Jacuzzi salt chlorinator system from Leslie's on 07/15/21 for $1,400  and it has only produced very low levels of chlorine for my pool. After ensuring my pool had the proper chemicals, I ran the chlorinator on boost for 72 hours and the chlorine levels only measured .15 PPM.  I spoke with Deb, the manager of Leslie's in York, and she said this is normal and we still need to shock our pool weekly. This is ridiculous.  I have owned salt chlorinators for over 15 years and have never had to regularly shock my pool.  I escalated the issue by calling the Leslie corporate number and they sent a tech to check the machine. The tech agreed that we should not have to shock the pool weekly. They also took a water sample.  Deb called me the next day and the said the chlorinator was working fine but my nitrates levels are very high (45 PPM) and that is destroying my chlorine. They said I would need to drain most of the pool and refill it to correct the issue.  I took a water sample to another pool store in my area and the nitrates tested at zero.  I then purchased a home water test and found the nitrates at 5 PPM which is very low.  The next day I took a sample back to Leslie's and they tested the nitrates and the level showed as 5 PPM. Leslie has repeatedly refused to return this faulty product. They do not stand by their product and want me to waste time and money by unnecessarily having me empty and refill my pool as well as purchasing additional chemicals that wouldn't be needed if the unit was working properly.  I find the way they handled this issue to be underhanded and I will never give them my business again.
  • DH
    Dawn Hoff
    Sep 10, 2019
    5.0
    They were a huge help to me with getting my pool back on track!
  • PS
    Pandaora Smith
    May 4, 2019
    5.0
    Great customer service, always have advice and seem invested in making sure you succeed.

Frequently Asked Questions About Leslie's Pool Supplies

What products and services does Leslie's Pool Supplies offer?

Leslie's Pool Supplies offers a wide selection of pool and spa chemicals, cleaners, equipment, accessories, floats, and toys. They also provide free in-store water testing, cleaner inspections, and labor on repairs.

What are the store hours for Leslie's Pool Supplies in York, PA?

Leslie's Pool Supplies is open Tuesday through Saturday from 10:00 AM to 6:00 PM and closed on Mondays and Sundays.