Brand Certified
Lowe's Home Improvement
3.8(2153 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
4055 Welsh Road, Willow Grove, PA
19090, United States
Certified by Lowe's Home Improvement • May 03, 2026
(215) 882-6040
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/PA-Willow-Grove/1837
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Willow Grove, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.8
2,153 reviews
5 stars
1,018
4 stars
489
3 stars
216
2 stars
92
1 star
338
- JKJessica KellyApr 29, 20261.0I had a carpet install appointment scheduled for around 2 weeks. The installer came yesterday and was unable to put the carpet because they didn’t have the padding. The installer said Lowe’s didn’t order it. This is completely unacceptable since I arranged my whole upstairs to accommodate the install and now I’m being told I will have to wait another 1-2 weeks.
- WBWestly BarnesApr 29, 20261.0I would give zero stars if I could. My wife and I spent a significant amount of money on a suite of appliances (Washer, Dryer, Fridge, Stove), and the experience was a nightmare from start to finish. We were given a delivery window of 4 PM – 8 PM. My pregnant wife and I restructured our entire work day to be home. Three hours before arrival, they arbitrarily changed the window to 8 AM – 8 PM. Despite being told we were the "last stop," they showed up at 2 PM when no one was home and immediately hauled our items back to the store. When my wife and I rushed from work to the Willow Grove store to resolve this, the staff was dismissive and told her they don’t even deliver past 2 PM - contradicting their own tracking system. To make matters worse, the customer service staff was openly hostile when I tried to follow up the next morning. The most disturbing part? No one would let me speak to a manager. They blocked every attempt I made to escalate this and showed zero interest in helping us. We have since returned everything and took our business elsewhere. If you value your time and don't want to be treated with hostility after spending thousands of dollars, stay far away from this location and their third-party delivery partners.
- JGJosephine GathogahApr 29, 20265.0Well stocked, tidy employees are pleasant but sometimes not fully staffed
- DADave ArcaroApr 28, 20262.0They really need to do something about cart availability. I should not have to go all the way down to lumber, to get a cart, when I am going in outdoor/garden to get nags of dirt. Home Depot was like that and now they have worked it out. Lowes, not so much
- BJB JacobsApr 13, 20262.0Very upset with this Lowes, tried to exchange a Kolbalt ratchet i bought over a year ago(which has a lifetime warranty exchange), and granted i didn't have a receipt, but was told that i can not warranty the tool. Wow, online it says i can exchange the tool without a receipt, and ive exchanged a similar tool before without a receipt. Overall i probably will keep away from Lowes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 03, 2026Yext Knowledge Graph
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