Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Willow Grove, PA. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
618 reviews
5 stars
352
4 stars
152
3 stars
63
2 stars
19
1 star
32
What are people saying?
AI-generated from recent customer reviews
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted areas that were messy or disorganized.
Product Selection
Customers appreciate the wide variety of home goods, decor, and seasonal items available, often describing the selection as huge and diverse.
Customer Service
Feedback on customer service is mixed; while some employees are described as friendly and helpful, others received complaints about rudeness and lack of assistance.
Pricing
Prices are seen as reasonable by many, but some customers feel certain items are overpriced compared to competitors.
Checkout Experience
The checkout process is generally smooth, but there are reports of long wait times due to insufficient staffing during busy hours.
- TGThe Gamechangers1 day ago3.0Usually have a decent experience, until today. Customer service training may help. Listen to customers. It’ll help drive business outcomes. Additionally, make technology investments to improve the return process, especially when there is a case when many items are involved.
- KJKen JamesNov 10, 20255.0Always a Halloween and Christmas destination. My wife and me love this location
- RBRose BelizorOct 25, 20255.0The place is clean, well lit, all.items in their respective places and displayed nicely.
- JPJacquie PonticelliOct 1, 20255.0Great place to look around Wish there was one in Langhorne PA
- KFKurt F.Sep 30, 20254.0Decent rug prices. Huge selection of seasonal decor. Most other items are on par with pricing at Marshalls/TJ Max
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Willow Grove, PA?
At Home offers affordable home décor, furniture, lighting, wall art, and holiday decorations with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Willow Grove?
The store is open daily from 9:00 AM to 10:00 PM, with special holiday hours on certain dates.
Does At Home offer delivery and in-store pickup services?
Yes, At Home provides delivery through a third-party service and offers in-store pickup for your convenience.
What forms of payment are accepted at At Home Willow Grove?
Accepted payments include Visa, MasterCard, American Express, Discover, Apple Pay, cash, gift cards, and online options like PayPal.
Is there a loyalty or rewards program available at At Home?
Yes, the At Home Insider Perks program offers benefits like a 10% welcome discount, birthday gifts, and receiptless returns.
Can I shop online or through an app for At Home products?
You can shop online via their website or mobile apps available on Google Play and the Apple App Store.
Where is the At Home corporate office located?
The corporate office is located in Plano, Texas.
What nearby restaurants can I visit when shopping at At Home in Willow Grove?
You can enjoy meals at nearby spots like Carlos Pizza, Wings To Go, Raising Cane's Chicken Fingers, and Chipotle Mexican Grill, all just a short walk or drive away.
Are there convenient retail and service shops near At Home for additional errands?
Yes, nearby places include Kmart Shopping Center for retail needs, KeyMe for locksmith services, and Boost Mobile for mobile phone services.
What nearby facilities are available for personal care and finance after visiting At Home?
You can visit Venus Hair & Nail Salon for beauty services, Liberty Tax Service for tax assistance, and Western Union for money transfer services nearby.