Brand Certified
Lowe's Home Improvement
4.0(2244 reviews)
Certified by Lowe's Home Improvement • Apr 12, 2026
Business Details
501 Arena Hub Plaza, Wilkes Barre, PA
18702, United States
Certified by Lowe's Home Improvement • Apr 12, 2026
(570) 822-7100
Certified by Lowe's Home Improvement • Apr 12, 2026
https://www.lowes.com/store/PA-Wilkes-Barre/0652
Certified by Lowe's Home Improvement • Apr 12, 2026
About
Certified by Lowe's Home Improvement • Apr 12, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Wilkes Barre, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 12, 2026
Hours
Certified by Lowe's Home Improvement • Apr 12, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,244 reviews
5 stars
1,173
4 stars
515
3 stars
195
2 stars
114
1 star
247
- MDMichael DAmico4 days ago1.0When you give them 5 stars, they'll answer you on here.Let's see if they answer me. The first thing you talk to when you call is A.I. so I played along for the second time after being angry.The first time months ago I asked for a electric auto polisher.It came back with sorry , we don't have auto policies asked it again.\nSame answer. Wanted to talk to customer service.\nThe phone rang 20 minutes, no one picked up.I set my phone down while I was eating my dinner.Finally hung up. Went to your store. Walk your tool area, you had one battery operated. No electric, which is fine but you cost me gas in my time that could have been prevented for me going there because your customer service is horrible. I went 2 of your stores same thing , i walked down one aisle.I thought they were used tools.There was so much dust on them seriously.I thought they were selling used tools now. Went through the same thing with skirting.For a mobile home, I was working on told me you had it went there.You didn't have nothing when it came to skirting. In the Northeast, there was a hardware store biggest on the Northeast.I don't know if I spell this correctly.They were called Hechingers. They were beautiful, shiny.They finally collapsed.Their aisles were a mess, no workers, hardly never answered the phone.Does that sound familiar. As corporate won't allow you to call them or text them.Because they protect ourselves nice gorgeous building in north carolina , beautiful landscaping , and you're letting your stores look like garbage. Yeah, I wish you would call me or ask me to call you.\n Quit ignoring the people who make you the 6 figures as you sit on your throne and that's how I feel.\n I guess I'll have to go to harbor freight. It's pretty ridiculous that they have everything more than you do.
- DDDMRMar 19, 20264.0well stocked lots of help
- JBJay BlackMar 1, 20265.0I like this Lowe's. Always find helpful associates. Corey was very kind today and running all over the store helping people out. Good stock of items.
- JJJoseph Gushock JrFeb 25, 20264.0They have what you need ... Customer service is scarce. After 20 minutes of waiting, 2 came.
- SKSarah KroupFeb 14, 20261.0Purchased a GE washer & dryer on 2/7/26 spending $2900! It was to be delivered on 2/9/26, so I took work off only to receive a text Monday that they pushed my delivery to Wednesday. I could not take Wednesday off, so I moved it to Saturday. They arrived on 2/14/26, they delivered the washer, but the dryer was broken. The delivery guy said it would be delivered the next day. The store could not even see that it wasn’t delivered. I called the distribution center and they told me they can’t bring one until Monday. I called the Wilkes-Barre store and the assistant manager said alls he can do is send them an email. Do NOT purchase from here!!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wilkes Barre, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours of Lowe's Home Improvement in Wilkes Barre?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or having reduced hours.
Does Lowe's in Wilkes Barre offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are any changes to your order status.
What brands are available at Lowe's Home Improvement in Wilkes Barre?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Moen, Kobalt, and many more.
What payment options are accepted at Lowe's in Wilkes Barre?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
How can customers find Lowe's Home Improvement when traveling via local transit or nearby landmarks in Wilkes Barre, PA?
Lowe's is located at 501 Arena Hub Plaza, near landmarks like Arena Hub Plaza and the Walmart Pharmacy, making it easy to find when visiting the shopping area.
What nearby stores or services can customers visit before or after shopping at Lowe's in Wilkes Barre?
Customers can visit nearby stores like Michaels craft shop, Five Below discount store, T.J.Maxx department store, and beauty centers such as Ulta Beauty and Benefit Cosmetics BrowBar for additional shopping experiences.
Are there food and dining options close to Lowe's Home Improvement in Wilkes Barre?
Yes, nearby dining options include Dominick's of New York, Outback Steakhouse, and Starbucks, convenient for grabbing a meal or coffee during your visit.
Does Lowe's provide installation and assembly services for the products purchased?
Yes, Lowe's offers a variety of installation and assembly services including appliance installation, flooring, lighting, cabinets, fencing, and more to help with your home improvement projects.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 12, 2026Yext Knowledge Graph
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