Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Wilkes Barre, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,051 reviews
5 stars
1,079
4 stars
492
3 stars
173
2 stars
95
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported poor experiences and unprofessional behavior.
Product Availability
Customers appreciate the wide selection of products, but there are complaints about stock issues and outdated inventory.
Checkout Experience
Many customers expressed frustration with self-checkout systems and the lack of cashiers, leading to longer wait times.
Delivery Issues
Several reviews highlighted problems with delivery services, including unprofessional behavior and missed appointments.
Store Environment
Generally positive feedback on store cleanliness and organization, though some noted understaffing as a concern.
- AKAlina KopchaJan 5, 20261.0Horrible service, would not recommend this place!! never ordering again!! nothing but trouble they, don’t care about their customers. Hung up on me a couple times tried !!calling multiple times they don’t have any answers for you and no help at all
- JPJayant PuenteJan 2, 20265.0Friendly and with options
- DNDave NutaitisJan 2, 20265.0Great knowledgeable staff, always have items in stock that I to order and I like to utilize customer pickup where they bring it right to your car.
- RBRobert BurnsDec 29, 20254.0Was just walking around Iooking.
- JDJoe D'AgostinoDec 1, 20255.0One of my favorite places to go to, but then again I’m a guy. But my wife enjoys going here too there’s plenty for her to do there nowadays. They usually have everything I need for any project I’m doing and if not, they can help you get it. Plenty of parking usually plenty of people around the store to help you although they could put a few of them at the cash registers tell people check out. I’m not a fan of checking myself out and would rather leave then check myself out. There’s plenty from home repairs to garden to appliances you name it. You could spend a lot of money there. Thumbs up for Lowe’s in Edwardsville or at the arena hub Plaza store or even the Dickson city store. Free thumbs up 👍🏻 👍🏻 👍🏻!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wilkes Barre, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours of Lowe's Home Improvement in Wilkes Barre?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or having reduced hours.
Does Lowe's in Wilkes Barre offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are any changes to your order status.
What brands are available at Lowe's Home Improvement in Wilkes Barre?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Moen, Kobalt, and many more.
What payment options are accepted at Lowe's in Wilkes Barre?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
How can customers find Lowe's Home Improvement when traveling via local transit or nearby landmarks in Wilkes Barre, PA?
Lowe's is located at 501 Arena Hub Plaza, near landmarks like Arena Hub Plaza and the Walmart Pharmacy, making it easy to find when visiting the shopping area.
What nearby stores or services can customers visit before or after shopping at Lowe's in Wilkes Barre?
Customers can visit nearby stores like Michaels craft shop, Five Below discount store, T.J.Maxx department store, and beauty centers such as Ulta Beauty and Benefit Cosmetics BrowBar for additional shopping experiences.
Are there food and dining options close to Lowe's Home Improvement in Wilkes Barre?
Yes, nearby dining options include Dominick's of New York, Outback Steakhouse, and Starbucks, convenient for grabbing a meal or coffee during your visit.
Does Lowe's provide installation and assembly services for the products purchased?
Yes, Lowe's offers a variety of installation and assembly services including appliance installation, flooring, lighting, cabinets, fencing, and more to help with your home improvement projects.