Raymour & Flanigan Furniture and Mattress Store

4.8
3681 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 1937 MacArthur Road in Whitehall, PA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
1937 MacArthur Road, Whitehall, PA
18052, United States

Hours

Reviews

4.8
3,681 reviews
5 stars
3,241
4 stars
219
3 stars
69
2 stars
45
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual salespeople who provided excellent service.

Sales Experience

Many reviews highlighted a positive sales experience, noting low-pressure tactics and attentive assistance in finding the right products.

Delivery Issues

Some customers reported dissatisfaction with delivery services, citing high charges and issues with setup and removal of old furniture.

Product Quality

Customers expressed satisfaction with the quality of the furniture, often mentioning the variety and aesthetics of the showroom.

Mixed Experiences

While many reviews were positive, a few customers shared negative experiences regarding pricing policies and warranty claims.
  • CC
    Cory Croll
    Nov 14, 2025
    1.0
    Be cautious! Horrific experience with customer service and WARRANTY IS A LIE. Like many others, the service at the store is great, good variety of furniture however, you will be lied to regarding their platinum protection plan to get you to purchase it. “All rips, tears, stains, are covered under warranty. You can repair and/or replace the furniture as many times as needed in the 5 year period”. Not true. They make you sign without reviewing anything. Then it takes several calls and hours on website chat to finally talk to someone (3 weeks in and still going back and forth). Anything caused by pets is not covered as the salesmen said it was. You get unlimited repairs - which are not likely to be made - and if it needs replaced, the warranty is voided. Raymour has lost a customer.
  • RC
    ra coope
    Nov 14, 2025
    4.0
    This furniture stores had a nice variety of home furnishings in the Stratosphere price range. Appears to be very good quality but highly priced if you are looking to furnish a living room, dining room and a bedroom. Service was what you would expect. High degree of service if you want it otherwise it encumbers your browsing and walking around looking ability. I would buy one or two pieces there and I was overall impressed with their variety of furniture.
  • AR
    Ariela Rodriguez
    Nov 4, 2025
    1.0
    Horrible customer service. The second me and my Spanish parents walked in we were given nasty looks by the two WHITE woman working in the store they didn’t assist us at all nor greet us but once another caucasian woman entered the store right after us she was greeted wonderfully and promised assistance.
  • JB
    J B
    Oct 25, 2025
    5.0
    Great customer service
  • RK
    Randy Kutzman
    Oct 6, 2025
    5.0
    Chris went out of his way to help us make our decision to purchase our 2-piece sectional from moving pillows and ottoman’s to make sure that my wife had that perfect fit for she was looking for. Thanks Chris !

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 1937 MacArthur Road, Whitehall, PA 18052, USA.

What are the store hours for Raymour & Flanigan Furniture and Mattress Store?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.