Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly mentioning individuals like David, Tiffany, and Chris for their exceptional service.
Product Quality
Many reviews highlighted satisfaction with the quality of the blinds and shades, noting their durability and aesthetic appeal.
Installation Experience
The installation process was generally described as smooth and efficient, with several customers expressing satisfaction with the professionalism of the installers.
Communication Issues
Some customers reported difficulties with post-sale communication and follow-up, particularly regarding installation issues and warranty claims.
Pricing Concerns
A few reviews mentioned that the products were perceived as pricey, though many felt the quality justified the cost.