Pool City - West Mifflin

Reviews

• PR

  Pam Ruffing

  2 days ago
  5.0
  I am very pleased with Sandy’s help on choosing our new spa. She went above and beyond for our needs. I would recommend Pool City for all your outdoor needs. Thank you again Sandy!
• KK

  Karen Kirchner

  4 days ago
  5.0
  We have had the pleasure of meeting with Sandra Lowe on many occasions..she sold us our first pool many years ago. We come back because she is very knowledgeable of her products, but most of all because she cares about her customers. We recently purchased a table and chairs set from her and she went out of her way to make sure everything down to the delivery went smoothly. I will continue to seek.out Sandy for all our future purchases at Pool City.
• HF

  Heidi Fonzi

  4 days ago
  5.0
  I had such a positive experience at Pool City and wanted to share it. Sandy truly went out of her way to accommodate me and made the entire process easy and enjoyable. She consistently goes above and beyond to make sure her customers leave with a smile. Her kindness, patience, and willingness to help really stood out. Sandy is one of the best representatives and truly the face of Pool City. If the world had more Sandys, what a wonderful world it would be.
• BF

  Barbara Felicetty

  Apr 6, 2026
  5.0
  Kaitlyn and Ken at the pool city in west mifflin are awesome! Highly recommend that sure for your pool/ spa outdoor furniture needs! From the moment we stepped into Pool City, we were blown away by their professionalism and expertise. The staff didn’t just try to sell us a pool—they took the time to understand exactly what we wanted and showed us options we hadn’t even considered. Their knowledge and enthusiasm made it clear we were in the right place for more than just a standard pool purchase. What truly impressed us was how they guided us to see the bigger picture. We didn’t just leave with a pool—we ended up with a hot tub, beautiful outdoor furniture, and a setup that exceeded all our expectations. The way they presented the options made it easy to envision how everything would come together, and honestly, we got way more than we had planned or thought possible. The pricing and discounts were just as remarkable as the service. Not only did we get a deal lower than what we were prepared to spend, but it felt fair and transparent the entire time. There were no hidden fees or pushy sales tactics—just honest guidance and a clear understanding of how to maximize our investment. Ultimately, the customer service at Pool City is what sealed the deal for us. Every question was answered with patience and knowledge, and every suggestion felt personalized and thoughtful. We walked in thinking we’d buy a pool, and we left with an upgraded backyard experience that will bring us joy for years to come. If you’re considering a pool, Pool City is the place to go—you’ll end up with more than you imagined and a team that genuinely cares. Won’t go anywhere else! They have our business forever!
• DW

  Dave Wilson

  Mar 31, 2026
  5.0
  Kaitlyn was a joy to work with! we are very happy with our new spa! removal of our old spa and delivery were done in a timely fashion! Overall we are very pleased