Brand Certified
Pool City - West Mifflin
3.9(228 reviews)
Certified by Pool City - West Mifflin • Feb 22, 2026
Business Details
5555 Mountain View Drive, West Mifflin, PA
15122, United States
Certified by Pool City - West Mifflin • Feb 22, 2026
(412) 653-1006
Certified by Pool City - West Mifflin • Feb 22, 2026
About
Certified by Pool City - West Mifflin • Feb 22, 2026
Hot Tub StoreSauna StoreBilliards Supply StoreOutdoor Furniture StoreSwimming Pool Supply Store
Location
Certified by Pool City - West Mifflin • Feb 22, 2026
Pool City - West Mifflin
5555 Mountain View Drive, West Mifflin, PA
15122, United States
Hours
Certified by Pool City - West Mifflin • Feb 22, 2026
Reviews
3.9
228 reviews
5 stars
135
4 stars
29
3 stars
16
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of sales staff like Sandy and Ken, but there were also complaints about poor communication and unresponsive service after sales.
Product Quality
Customers generally reported satisfaction with the quality of products purchased, including pools and hot tubs, but there were some issues with missing parts and installation problems.
Installation Issues
Numerous reviews highlighted significant delays and miscommunication regarding pool installations, with some customers expressing frustration over the lack of follow-up and professionalism from installers.
Positive Experiences
Several customers shared positive experiences, particularly with specific salespeople who provided excellent service and support throughout the purchasing process.
- KLKen Logsdon4 days ago5.0Sandy Lowe was great. Very knowledgeable, friendly, and willing to answer a million questions. I highly recommend her at Pool City. She didn't try to upsell us, she guided us to what WE wanted.
- DZDiana ZahorchakFeb 14, 20265.0Great customer service from Ken. He was a big help with my questions and very personable. Great place for pools hot tubs and more. Just did my 2nd purchase. First was my hot tub now my pool. Highly recommended.
- EDE DDec 17, 20255.0If I could give them 10 stars I would. Sandy is one best sales people I have ever seing. She helped us with poole table purchases. Unbelievable nice experience. I will be back in this store for more stuff , great prices, really great sales person, thank you for great experience and help
- AMAnnette MiceliNov 23, 20255.0Working with Ken was a delight! My husband and I purchased a bar, only floor model was available. Ken gave us an additional discount and offered delivery. Delivery was on time and with ease. Do yourselves a favor and shop Pool City with Ken. Thanks for the great service!
- JJjugglebobFeb 10, 20195.0I've always had great experiences shopping at the West Mifflin Pool City over the years. They have such great products at amazing prices. My past few purchases include home theater seats, a poker table with chairs and bar stools. Also, I've always received knowledgable assistance from Pool City's salesman, Mark Davis. Mark has always been helpful with all my purchases. He provides a low pressure, informational shopping experience. He actively listens to my needs and provides advice on what would work best for me. Based on my past experiences, I'd advise requesting assistance from Mark when shopping at the West Mifflin Pool City.
Brand Certified Facts from Pool City - West Mifflin
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Certified February 22, 2026Yext Knowledge Graph
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