Extra Space Storage

4.9
681 reviews
Extra Space Storage

About

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Store your belongings at Extra Space Storage on 1008 Greenhill Rd in West Chester, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1008 Greenhill Rd, West Chester, PA
19380, United States

Hours

Reviews

4.9
681 reviews
5 stars
640
4 stars
28
3 stars
7
2 stars
3
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Dylan and Andrew, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to units and the convenience of the location, making the moving process smoother.

Pricing Concerns

While many found the pricing reasonable, some customers expressed concerns about frequent price increases and discrepancies in advertised rates.

Overall Experience

Many customers reported a seamless and stress-free experience, highlighting the efficiency of the rental process and the quality of service.
  • KK
    Ken Kimmeldorf
    Nov 13, 2025
    5.0
    I have been a customer of Extra Space Storage since 2009, more than 15 years now, but I have never received better or more courteous service than from Andrew. Andrew handled any issues I had in a kind and professional manner which I really appreciate. Andrew and Dillon are the very best and I am very happy with Extra Space Storage because of them.
  • SP
    steve polito
    Nov 13, 2025
    5.0
    very friendly and helpful
  • KR
    Kathy Reed
    Oct 26, 2025
    4.0
    Nice facility, the unit was a 10x30 drive up. Easy to get into and out of the men working at the facility were very nice and professional. The unit was dry and neither hot or cold. My belongings were clean and dry just as they went in to storage on the first day until the last day 2 full years later. Every time I went in to retrieve something the light came on and stayed on the entire time I was inside the unit. The price is steep but they reduced the price a little once a year when I called. The only issue I had was the price went up every 9 months. I feel the price was ridiculous but all in all it was a nice facility.
  • EC
    Elizabeth Cosella
    Oct 18, 2025
    5.0
    The entire process was super easy with moving in and out of my unit. The manager there was also extremely helpful and friendly. Will definitely use this place again if I ever need storage again.
  • KH
    Kerry Hewson
    Oct 18, 2025
    5.0
    Dylan and team were extremely helpful during a stressful move! The went above and beyond - unit was immaculate! ****

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.