Extra Space Storage

4.8
353 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 200 King Rd in West Chester, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
200 King Rd, West Chester, PA
19380, United States

Hours

Reviews

4.8
353 reviews
5 stars
329
4 stars
8
3 stars
5
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Bill and Ed, received high praise for being helpful, friendly, and professional throughout the rental process.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, leading to frustration and plans to move out.

Convenience

Customers appreciated the easy access to units, online booking, and the overall convenience of the location.

Positive Experiences

Many reviews highlighted excellent experiences with staff assistance, making the process of renting and moving in smooth and enjoyable.
  • DB
    Dave Baker
    Nov 11, 2025
    2.0
    Get you in with low rate then quickly jack up rent asap doubled in 2 years
  • DV
    Donna Virgilio
    Nov 8, 2025
    5.0
    Bill and Grant were very helpful. Spoke with Bill first. I was upgrading to a larger unit and they made the process easy and effortless. I have been a customer a few years. Bill has been consistently available and kind. Always willing to lend a hand. I appreciate the professionalism the staff always shows.
  • NF
    nancy forbes
    Nov 6, 2025
    5.0
    I spoke with Bill about the high cost of my 2 storage units and he helped me bring down my costs. He was awesome!
  • ES
    Emily Santoro
    Oct 21, 2025
    5.0
    After a few months, my rate was unexpectedly raised pretty drastically. Grant went above and beyond to help get my rate decreased. He was extremely helpful and understanding. 5 stars for Grant!!
  • NB
    Nicholas B
    Oct 16, 2025
    5.0
    The office is very helpful. Grant is kind and professional, and Tony worked to get me a great monthly rate reduction on our storage unit, which I really appreciated.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.