Extra Space Storage

4.9
345 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 700 Old Fern Hill Rd in West Chester, PA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, RV parking, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
700 Old Fern Hill Rd, West Chester, PA
19380, United States

Hours

Reviews

4.9
345 reviews
5 stars
336
4 stars
5
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Zach and Tony received consistent praise for their friendly, helpful, and professional service, making the rental process smooth and accommodating.

Cleanliness

The facility is frequently described as clean, well-maintained, and climate-controlled, contributing to a positive customer experience.

Ease of Process

Customers appreciated the quick and easy rental process, including online booking and clear communication from staff.

Accessibility

The facility is noted for its easy access, ample lighting, and helpful features like carts for moving items.
  • KD
    Kathleen Donnelly
    Dec 29, 2025
    5.0
    Everything about this WC Fernhill address is top top notch. Zach, who assisted me is professional and very friendly, my unit clean and the whole complex is spotless. I like that the temperature is climate controlled.
  • DW
    Devin Walker
    Dec 29, 2025
    5.0
    Zach was extremely helpful. I had been shopping around for a week or so and Zach was the most helpful representative I’ve encountered. He really made me feel like he was trying to help me and not sell me.
  • SD
    Slaymaker Wreath Designs
    Dec 10, 2025
    5.0
    This facility is very nice, it’s clean. It’s well lit. Zach is the person I dealt with, he’s the main reason I am moving to this storage space he was so so nice and was able to answer all my questions. He gave me a couple tours and sent me a map which I needed the first time. I’m just very impressed with this facility.
  • JS
    Jared Segner
    Dec 4, 2025
    5.0
    It’s been a great experience with Extra Space Storage - Old Fern Hill Road so far! Renting my unit was quick and easy and picking the best location for me was appreciated. Zach in the front office has been friendly and helpful. He gave me a tour of the facility the day after signing the agreement, explained how the unit locks work, and gave me tips for navigating the facility and area safely. The app is great for reminding you of your unit # and password. The facility is open until 10pm, which makes moving more flexible, and feels safe and secure. Would recommend!
  • SR
    Sharon Rice
    Dec 4, 2025
    5.0
    Zach is very upfront and personable and professional. I like the accommodated Of service and flexibility that Zachary offered. Kind and respectful thank you Zachary and his team!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.