Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Waynesboro, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
12925 Washington Township Boulevard, Waynesboro, PA
17268, United States
Hours
Reviews
4.2
1,016 reviews
5 stars
582
4 stars
239
3 stars
110
2 stars
26
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Checkout Experience
Numerous reviews expressed frustration with the self-checkout only policy, especially during busy times, leading to long wait times and dissatisfaction.
Product Availability
Customers noted that the store is generally well-stocked and has a good selection of items, although some specific products were reported as unavailable.
Store Cleanliness
The store was frequently described as clean and organized, contributing positively to the shopping experience.
Management Issues
Several reviews highlighted concerns about management and staffing levels, particularly during peak hours, which affected customer service.
- BLBrad LongDec 28, 20251.0Moved to self check out only. Making it more difficult to check out with large or complicated purchases.
- EHErnie HinzDec 27, 20255.0Very good customer service for most part...
- MBMark BortleDec 13, 20255.0Travel from carroll county to this lowes. The ride is a great reason however the staff is always friendly. The bathrooms are clean. And every now and then there's a bbq truck in the lot. Can't go wrong with that.
- TMTOBIAS MOTTLEYDec 7, 20254.0The employees at this location are very helpful and nice.
- TSTony ShanholtzDec 5, 20251.0This rating is less to do with the product and more about the experience. I Recently bought a fridge and the extended warranty, with delivery and haul away of my broken fridge. The 3 gentleman that delivered the fridge were absolutely amazing. They were courteous and helpful. Upon installation, they realized that the freezer handle was the incorrect size. They advised that I would probably have to exchange the entire fridge. We called the Lowe's help line and the lady told me that they no longer have that fridge in stock but they could replace it with a different model. I don't want another fridge, i want the one that I paid for and asked why they couldn't just replace the handle. They told me that they do not do parts and that I would have to go through the manufacturer. However, if you go to the Lowes website, they clearly sell handle sets. She then told me told me that the guys can bring my old fridge back in, which doesn't work btw, hence us buying a new one, and take the new one and refund my money. I suppose im to let all my food spoil in the meantime. She then offered a 350$ discount but when we tried to get our discount, I was transferred to multiple people and in the end, was told that someone would call me back, which has yet to happen. Then, while taking the protection film off of the drawers, I noticed one of crisper drawers was all scuffed up and the freezer door doesn't seal shut. This is completely unacceptable. I work 3rd shift and now have to go to work on no sleep because I spent half my day dealing with all of this nonsense. The total costs were over 2500$. I want what I paid for, not a discount that would barely cover the replacement parts. They then advised that I should call the manufacturer, which makes it seem like they're not eager to correct their own mistakes. Needless to say, I won't be purchasing appliances from Lowes in the future.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Waynesboro, PA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers appliances installation, flooring installation, blinds and shades installation, cabinetry, countertop, deck, door, garage door, and many more installation services, along with free delivery, free haul away, easy returns, and gift cards.
What are the store hours for Lowe's Home Improvement in Waynesboro, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on Thanksgiving Day and Christmas Day.
How can I check my order status for purchases made at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are provided if your order status changes.
Does Lowe's Home Improvement in Waynesboro provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
How do I return or exchange items at Lowe's?
Most items can be returned within 90 days. You may start a return online if purchased on Lowes.com or return in-store with proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's Home Improvement in Waynesboro?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and New Forge Crossing apartments if you're looking for local housing options.
Are there nearby dining options close to Lowe's Home Improvement in Waynesboro?
Yes, you can visit places like China Maple for Chinese cuisine, Hartle's Sub Waynesboro for sandwiches, Café Del Sol for Italian fare, and Red Run Grill for barbecue and fast food.
How can the nearby hardware stores help me when shopping at Lowe's?
Nearby hardware stores like Harbor Freight offer additional tool options, and places like Goodwill Industries offer discounted items, which might complement your Lowe's purchase or give you more shopping variety.