Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their needs.
Service Issues
Several reviews highlighted ongoing service problems, particularly with repairs and maintenance, leading to customer dissatisfaction.
Product Knowledge
Customers appreciated the staff's expertise in pool and spa products, often receiving detailed guidance on care and maintenance.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific staff members and service delays.