Sales Experience
Customers praised the knowledgeable and friendly sales staff, particularly highlighting individuals like Nicole, Ken, and Susan for their helpfulness and professionalism.
Installation Issues
Many reviews expressed frustration with the installation process, citing delays, poor communication, and difficulties in reaching installers.
Customer Service
There were numerous complaints about inadequate customer service after the sale, with customers feeling ignored and unsupported when issues arose with their products.
Product Quality
While some customers were satisfied with their purchases, others reported problems with product quality and installation, leading to dissatisfaction with their overall experience.