Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Trevose, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,423 reviews
5 stars
779
4 stars
315
3 stars
132
2 stars
52
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for being helpful, while others were criticized for being rude or unhelpful.
Product Availability
Customers expressed frustration with product availability and inaccurate online inventory, leading to disappointment during visits.
Store Cleanliness
The store is generally reported as clean and well-stocked, contributing positively to the shopping experience.
Return Policy Issues
Customers were unhappy with the return policy, particularly regarding appliances and clearance items, leading to negative experiences.
Staff Knowledge
While some staff members were noted for their expertise and helpfulness, others were criticized for lacking knowledge about products.
- DDDawn D'AmicoNov 7, 20251.0First time choosing Lowes over Home Depot... Never again. I was told if I ordered wood online they could make a couple cuts for me in the store. I pay online, show up in the store to pick it up. They have it waiting for me near the saw. Two employees are in the process of making cuts in plywood. They ask what I need and when I start telling them he says oh we can't make precise cuts just cut it to fit in your car. I said well it sure looks like you're making precise cuts in that plywood. Teddy (the Lowe's employee) tells me the plywood is for aother employee's personal project....So they will use their in store time to work on an employee project but can't make 3 cuts in a 12 foot long shelf board.... They finally do the cuts after I point out how ridiculous their logic is and what they think the use of the Lowe's saw is actually for ... Strange customer service in this store and I won't be back.
- JSJoseph StretzNov 4, 20253.0Smaller than your typical Lowe's thus, less on hand in stock items. Always a friendly, cooperative staff and well organized store. An absolute gem of a store to order an in-stock pickup item.Turn around time can't be beet. Just not the place to go in hope of them having on hand what you particularly need in the moment.
- TRTyler RednerNov 2, 20255.0Lowe's Home Improvement is my go to spot when it comes to performing remodeling projects. I visit both the boulevard location and the bensalem locations. I prefer Lowe's over Home Depot. The staff makes me feel comfortable not pressured and at ease whenever I'm confused about purchasing different products. The staff is well educated and it shows. I would recommend Lowe's anyway.
- DGDevansh GoelOct 29, 20255.0The cashier lady is a bit rude and rough but the store manager is really helpful and supportive.
- SASteve AOct 20, 20251.0Horrific customer service. Bought new appliances for a kitchen remodel. Brand new, unused, Refrigerator and microwave both non-functioning. Lowe’s said there’s nothing they can do, and it’s a manufacturer problem. Manufacturer techs no showed for service appointments twice. When we tried to return the items, Lowe’s refused to take them back or do anything because by pushing us toward the Manufacturer, instead they pushed us out of our return window. Will absolutely not do business with this store again, completely unhelpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Trevose, PA offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Trevose, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 7:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Trevose?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, windows, lighting, and more.
What languages are supported at the Lowe's Trevose store?
The store supports English and Spanish, with in-store translation services available for other languages.
Are there any nearby places to eat around Lowe's Home Improvement in Trevose, PA?
Yes, nearby you can find Subway, Wendy's, McDonald's, Red Robin Gourmet Burgers, Panda Express, and Philly Pretzel Factory for various dining options before or after your visit to Lowe's.
Where can I find propane exchange services near Lowe's in Trevose?
Blue Rhino Propane Exchange is located nearby and offers propane exchange services, which is convenient for your outdoor grilling or heating needs.
Are there other home improvement or related service businesses near Lowe's Trevose?
Yes, nearby you can find Experts Garage Door Repair Installation Process for garage door services, Rug Doctor for carpet cleaning and rentals, and Quick-Tag for pet services, offering convenient options while visiting Lowe's.