Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tarentum, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported rude or unhelpful staff, particularly at the checkout and customer service desks.
Delivery Issues
Numerous complaints about delivery services, including delays, poor communication, and damaged items upon delivery, leading to significant customer frustration.
Product Availability
Customers frequently noted that items listed as in stock online were often unavailable in-store, causing wasted trips and dissatisfaction.
Store Conditions
The store environment received mixed reviews; while some found it clean and well-organized, others reported issues with potholes and poor layout affecting accessibility.
Checkout Experience
Many customers expressed frustration with long wait times at checkout, often due to insufficient staffing and reliance on self-checkout options.
DF
DC Fan
Nov 13, 2025
2.0
The Kitchen Cabinet area did not answer their phone after four calls, so I called back and asked for a Store Manager and they did not answer there phone, and there is no way to leave a message for anyone.
JF
Jeffrey Faith
Oct 24, 2025
5.0
I want to thank Julio (JL) for the great service! Extremely helpful and saved me alot of time checking out! Thank you!
PC
PATRICK CARNEY
Oct 24, 2025
5.0
Excellent service
SB
Seth Brodie
Oct 9, 2025
4.0
Anything you want for DIY or anything seasonal related, you can find here.
JS
Joshua S
Oct 1, 2025
1.0
Terribly slow shut it down. Everything lowes especially this one has the WORST cashiers. Why in 2025 do we have to deal with this level of incompetence?! Seriously the "pro" desk is the exact opposite. 50 people in vest only one of resgister?! GET YOUR EMPLOYEES EFFICIENT ON REGISTER
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Tarentum, PA offer?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more. They also provide installation services for appliances, flooring, doors, windows, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Tarentum, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
What nearby stores and services can I visit after shopping at Lowe's?
Nearby, you can visit The Village at Pittsburgh Mills for shopping and cinema, Ollie's Bargain Outlet for discounts, Michaels for arts and crafts supplies, and PetSmart for pet products and services.
Are there dining options close to Lowe's Home Improvement in Tarentum?
Yes, several restaurants are nearby including Sonic Drive-In, Chipotle Mexican Grill, Steak 'n Shake, The Burger Experience, The Wing Experience, Applebee's Grill + Bar, Panera Bread, and Red Robin Gourmet Burgers.
Where can I find locksmith services near Lowe's in Tarentum?
MinuteKEY and Minute Key locksmith services are located nearby for your key and lock needs.
What should I know about the Lowe's mobile apps?
Lowe's offers apps on iOS and Android for convenient shopping, access to coupons, and managing your orders. You can find the iOS app on the Apple App Store and the Android app on Google Play.