La-Z-Boy Springfield

Reviews

• DB

  Dee Bilo

  1 day ago
  5.0
  Purchasing a recliner from LA-Z-BOY in Springfield was a positive experience. Sales person was very helpful.
• KS

  Kathy Smith

  Mar 30, 2026
  5.0
  Jeff was very friendly and very professional.He explained and answered all of our questions. I have been a Lazy Boy customer for years and very satisfied with with the products and the Customer Service. Products last forever. Have never had an issue. Lazy Boy is the way to go!
• RC

  Ruth Cameron

  Mar 20, 2026
  5.0
  Sam and Dymar were great. They gave us space but were there when we needed them. We’ve very happy with our new furniture.
• LG

  Louis Gorton

  Mar 18, 2026
  5.0
  I’m so happy with my new recliner! I’d been wanting a recliner for over a year and finally the neck pain was too much to bear. But what would I find that wouldn’t look cheap or dated, would actually work for me at 5’3” and wouldn’t cost a small fortune? First I went with a MCM style chair from a popular online furniture store and it was a fail. At that point I knew I needed to go with a brand I could try IRL and that I needed to prioritize comfort. So I headed into La-Z-Boy for the first time ever. Kudos to Jeff who was extremely helpful and also patient, allowing me to try out different models for over an hour. The recliner I ultimately chose (Kells wall recliner) was in stock and was delivered within a few days. It was not the one I went in thinking I’d get and so again credit to Jeff who really helped me weigh all of the options. Delivery was smooth as well. Overall, from start to finish it was a great experience, with strong communication and seamless logistics. Given the amount of time I’ll be spending in this chair on an almost daily basis, I feel certain it was worth it.
• RB

  Regina Barrett

  Mar 15, 2026
  5.0
  Excellent experience from beginning to end. Staff was very helpful and not pushy. This was the first time I had the designer visit my home to make sure the furniture I liked would fit my space. She was professional and offered good suggestions. On delivery day, the two gentleman were on time and respectful. They did a great job bringing in the furniture and setting it up. I only had one hiccup which is already being resolved with their customer care team. This is the second time I purchased furniture from Lazy Boy. The quality of the furniture is excellent.