La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Most customers praised the friendly, knowledgeable, and helpful staff, highlighting specific salespeople like Robert, Samantha, and Brook for their excellent service.
Product Quality
Customers expressed satisfaction with the quality and comfort of La-Z-Boy furniture, noting its durability and the variety of options available.
Sales Experience
Many reviews mentioned a positive, pressure-free shopping experience, with staff providing assistance without being pushy.
Delivery Issues
Some customers reported delays and issues with delivery, particularly regarding the fulfillment of promises made during the sales process.
Store Environment
The store was described as clean, bright, and well-organized, contributing to a pleasant shopping atmosphere.
PM
Pat Montone
5 days ago
5.0
Great in store selection and Jeff the sales associate has been terrific to work with. I’m looking for more of the same high level of professionalism throughout the rest of the delivery and install process.
CK
Cornelia Kurischko
Nov 17, 2025
5.0
As I need a new recliner, which is not just comfortable, but supports the lower back and is controlled by electric power, I once again turned to La-Z-Boy. The customer service was very friendly and knowledgeable. We bought a new recliner, which should fulfill all our expectations ( will be delivered in 6 weeks).
SS
Sheena Canning (Sheena)
Nov 17, 2025
5.0
Samantha was a pleasure to work with. She came out and made a rendering of our living room and included the furniture we wanted. She recommended a set up we weren’t even considering and we love the results. She also helped choose the tables to go with the furniture and the overall aesthetic of the room. We are extremely happy with the service she provided and the quality of the furniture. It also arrived sooner than we anticipated!
LG
Lori Gerber
Nov 9, 2025
5.0
It was wonderful working witg Dymar and Sam these last few days.
Dymar was kind enough to put me on hold and look for a certain color fabric I was searching for and Sam was not only bringing her expertise as a decorator, but also presenting with clear, helpful advice and guidance.
Sam was very personable and so easy to confer with overextending her time through a home visit and several texts.
It can be a very stressful time picking out new furniture that one will be happy with and Sam made sure that I just” had to love it.! “
If not, we kept trying for another option.
She was fun to be with and is a true jewel to Lazy Boy.
Having the home visit , & the 3-D option makes it more feasible & so much easier for one to decide on the right choice for them.
This unique free service is a credit to Lazy Boy.
NL
Nancy Lotz
Nov 8, 2025
5.0
This was my first time shopping at La-Z Boy for a recliner chair for my disabled husband. My friend and I were greeted immediately and assisted by the store manager, who was knowledgeable and personable.
No pressure, rather he was attentive and very helpful.
Nice selection of electric recliners. I really liked the cordless remote and chair with lumbar support.
Ended up buying chair and glad I did.
Frequently Asked Questions About La-Z-Boy Springfield
What products can I find at La-Z-Boy Springfield?
La-Z-Boy Springfield offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Springfield?
The store is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does La-Z-Boy Springfield offer delivery services?
Yes, La-Z-Boy Springfield provides delivery services for your furniture purchases.
Do I need to show proof of vaccination to shop at La-Z-Boy Springfield?
No, proof of vaccination is not required to shop at La-Z-Boy Springfield.
What payment options does La-Z-Boy Springfield accept?
You can pay using American Express, Discover, MasterCard, or Visa at La-Z-Boy Springfield.
Where is La-Z-Boy Springfield located?
La-Z-Boy Springfield is located at 121 Baltimore Pike, Springfield, PA 19064, USA.
What are some nearby places I can visit around La-Z-Boy Springfield?
Nearby places include Block Jewelers for jewelry shopping, Smile Exchange for dental services, and Wren Kitchens for kitchen supplies.
Are there fitness centers near La-Z-Boy Springfield?
Yes, nearby fitness centers include Legion Transformation Center Springfield, United Fitness Springfield, The Nutrition Zone and Zone Fitness, and Over The Edge Fitness.
Can I find beauty and salon services near La-Z-Boy Springfield?
Yes, beauty and salon options nearby include Changes Hair Care and Company, Hair by Sheena J, Le Studio, M&A Nails and Spa, and Microblading by Tuyetle.
Where can I find other furniture stores near La-Z-Boy Springfield?
Nearby furniture stores include La-Z-Boy Furniture Galleries, Mattress Firm, and Mattress Giant.