La-Z-Boy Springfield

4.8
691 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Springfield
121 Baltimore Pike, Springfield, PA
19064, United States

Hours

Reviews

4.8
691 reviews
5 stars
601
4 stars
55
3 stars
16
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the friendly, knowledgeable, and helpful staff, highlighting specific salespeople like Robert, Samantha, and Brook for their excellent service.

Product Quality

Customers expressed satisfaction with the quality and comfort of La-Z-Boy furniture, noting its durability and the variety of options available.

Sales Experience

Many reviews mentioned a positive, pressure-free shopping experience, with staff providing assistance without being pushy.

Delivery Issues

Some customers reported delays and issues with delivery, particularly regarding the fulfillment of promises made during the sales process.

Store Environment

The store was described as clean, bright, and well-organized, contributing to a pleasant shopping atmosphere.
  • PM
    Pat Montone
    5 days ago
    5.0
    Great in store selection and Jeff the sales associate has been terrific to work with. I’m looking for more of the same high level of professionalism throughout the rest of the delivery and install process.
  • CK
    Cornelia Kurischko
    Nov 17, 2025
    5.0
    As I need a new recliner, which is not just comfortable, but supports the lower back and is controlled by electric power, I once again turned to La-Z-Boy. The customer service was very friendly and knowledgeable. We bought a new recliner, which should fulfill all our expectations ( will be delivered in 6 weeks).
  • SS
    Sheena Canning (Sheena)
    Nov 17, 2025
    5.0
    Samantha was a pleasure to work with. She came out and made a rendering of our living room and included the furniture we wanted. She recommended a set up we weren’t even considering and we love the results. She also helped choose the tables to go with the furniture and the overall aesthetic of the room. We are extremely happy with the service she provided and the quality of the furniture. It also arrived sooner than we anticipated!
  • LG
    Lori Gerber
    Nov 9, 2025
    5.0
    It was wonderful working witg Dymar and Sam these last few days. Dymar was kind enough to put me on hold and look for a certain color fabric I was searching for and Sam was not only bringing her expertise as a decorator, but also presenting with clear, helpful advice and guidance. Sam was very personable and so easy to confer with overextending her time through a home visit and several texts. It can be a very stressful time picking out new furniture that one will be happy with and Sam made sure that I just” had to love it.! “ If not, we kept trying for another option. She was fun to be with and is a true jewel to Lazy Boy. Having the home visit , & the 3-D option makes it more feasible & so much easier for one to decide on the right choice for them. This unique free service is a credit to Lazy Boy.
  • NL
    Nancy Lotz
    Nov 8, 2025
    5.0
    This was my first time shopping at La-Z Boy for a recliner chair for my disabled husband. My friend and I were greeted immediately and assisted by the store manager, who was knowledgeable and personable. No pressure, rather he was attentive and very helpful. Nice selection of electric recliners. I really liked the cordless remote and chair with lumbar support. Ended up buying chair and glad I did.

Frequently Asked Questions About La-Z-Boy Springfield

What products can I find at La-Z-Boy Springfield?

La-Z-Boy Springfield offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Springfield?

The store is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.