La-Z-Boy Springfield

4.8
713 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Springfield
121 Baltimore Pike, Springfield, PA
19064, United States

Hours

Reviews

4.8
713 reviews
5 stars
621
4 stars
58
3 stars
16
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sales associates are consistently described as knowledgeable, helpful, and not pushy, creating a positive shopping experience.

Product Quality

Customers express satisfaction with the quality and comfort of the furniture, often highlighting the durability and design.

Store Environment

The store is noted for being well-organized, clean, and easy to navigate, contributing to a pleasant shopping atmosphere.

Delivery Experience

Many reviews mention a seamless delivery process, with delivery personnel being professional and respectful.

Design Assistance

Customers appreciate the design services offered, with several mentioning how helpful the designers were in making furniture selections.
  • JP
    John Potts
    6 days ago
    4.0
    There was a sale on and we were able to get what we came for at decent prices. Robert was helpful and answered all of our questions to our satisfaction. We (my wife and I) especially liked the fact that there was no heavy sales pressure like you get at other establishments where they have commissioned salespeople. This La-Z-Boy location was minimally staffed during our visit and we did not get the impression that anyone there was a commissioned salesperson. The reason for dropping a star in the rating is because of their delivery policy. We were charged $99 per piece (!) for local delivery. Since we were buying three pieces (a sofa and two armchair recliners) we were hit with nearly $300 of delivery fees, despite the fact that everything was coming on the same truck at the same time. We considered this excessive. All in all, a good experience tarnished with the one blot of the excessive delivery fees.
  • AR
    Agnes Rice
    Dec 31, 2025
    5.0
    We were well taken care of by Robert Dowell. We found what we were looking for and can't wait for the new recliner.
  • JS
    Jennifer Smith
    Dec 27, 2025
    5.0
    Jeff was very helpful, no pressure and explained info well
  • JM
    joe m
    Dec 27, 2025
    5.0
    Salesman (Jeff) was extremely helpful, but gave us room to browse without hovering over our shoulders, answered all of our questions,
  • PW
    Pam Walsh
    Dec 20, 2025
    5.0
    I love the quality of furniture. I know I won’t have any issues. My design expert was both patient and knowledgeable. Every recommendation was on point and within my budget and style.

Frequently Asked Questions About La-Z-Boy Springfield

What products can I find at La-Z-Boy Springfield?

La-Z-Boy Springfield offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Springfield?

The store is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.