Extra Space Storage

4.8
294 reviews
Extra Space Storage

About

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Store your belongings at Extra Space Storage on 18 Souderton Hatfield Pike in Souderton, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
18 Souderton Hatfield Pike, Souderton, PA
18964, United States

Hours

Reviews

4.8
294 reviews
5 stars
260
4 stars
15
3 stars
12
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Julie and Mara, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Transparency

Some customers expressed concerns about unclear pricing structures, particularly regarding potential rate increases after initial rental periods.

Overall Experience

Many customers reported positive experiences, highlighting the ease of renting and the supportive staff, with several recommending the facility to others.
  • LW
    Lucinda Watts
    Nov 15, 2025
    5.0
    Enjoy! Having my belongings there safe. The price wasn't bad at all I would use them again
  • KK
    Katy
    Nov 13, 2025
    5.0
    They are very customer service friendly. Reasonably priced. Very patient helping us with the info that was needed when renting the unit. I would recommend !
  • RG
    Rock Star on Guitar
    Nov 3, 2025
    5.0
    The associates at the Souderton location are very professional, friendly and helpful! Great place to store your extra stuff for as long as you need.
  • CC
    CRXUGLYKID
    Nov 3, 2025
    5.0
    Oh my God, they are the best. I will always use this particular storage location. Mind you, I live in Brooklyn, New York and this location is in Pennsylvania. Unbelievable, customer service 10 stars. They remembered me even after a couple of months they have not seen me. She is a Fantastic manager totally awesome.Gotta use this location.Best place best prices But leave a storage unit for me.💯💯😁😁
  • DP
    Denise Primavera
    Oct 21, 2025
    3.0
    The rental experience itself, went very well. I was able to talk to human beings without too much effort, and they gave me a good introductory rate. Everything was explained clearly upfront. With the exception of one thing. After I had paid my first months rent to lock in the rate, I was told that after 4 to 6 months, the rate would most likely double. If I had known that going in, I might have shopped a little more. I don’t know if this is typical across all storage companies or not. That was something I felt a little bit bamboozled on. However, I appreciated the chance to talk directly to a representative, and she said that when the rate did go up, I would be able to negotiate it That is the reason for my three star review. Otherwise I would give them five stars.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.